Customer Experience Supervisor

VirtualVocations
Fort Myers, Florida, United States
Full-time
We are sorry. The job offer you are looking for is no longer available.

A company is looking for a Supervisor, Customer Experience.Key Responsibilities : Empower team of customer experience consultants through mentoring and setting objectivesManage day-to-day operations and address performance issuesResolve critical customer issues and report operational KPIsRequired Qualifications : Experience supervising a team in a fast-paced, remote environmentBackground in call center benchmarks and performance metrics preferredAssociate's degree in Business discipline preferredPassion for customer satisfaction and ability to measure and track itStrong technical literacy and troubleshooting skills

12 days ago
Related jobs
TJX Companies, Inc.
Fort Myers, Florida

Addresses customer concerns and issues promptly, ensuring a positive customer experience. Responsible for promoting an excellent customer experience. Creates a positive internal and external customer experience. Trains and coaches Associates on personalizing the customer experience while promoting l...

Teleperformance
FL, US

Perform other related duties and assignments as required and as assigned by supervisor or other management. College degree preferred or equivalent work experience required. Proven experience in overcoming unexpected difficulties and using logical problem-solving skills. Have you heard about our JUMP...

Promoted
Professional Career Solutions
Fort Myers, Florida

Remote position (Work from home). Previous experience in customer service or sales is a plus. Comfortable working remotely and independently. Industry-leading resources and technology. ...

Promoted
Staples, Inc.
Fort Myers, Florida

The Delivery Operations Supervisor will lead the team in ensuring the timely and complete delivery of all orders. ...

Promoted
VirtualVocations
Fort Myers, Florida

A company is looking for an IT Technical Operations Manager. ...

Promoted
Millennium Physician Group
Fort Myers, Florida

Reporting to the Vice President of Operations, the Manager of Operations will play a key role in driving operational excellence, new initiatives, and performance improvement in specific lines of business and across the organization. Collaborate with cross-functional teams to develop and implement st...

Promoted
OCPA
Cape Coral, Florida
Remote

Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses). Telecommute (you can work from home, work or school). Product Testers are w...

Promoted
American Consumer Panels
Cypress Lake, Florida
Remote

...

Promoted
Oldcastle Infrastructure
Cape Coral, Florida

This individual will be responsible for planning and improving daily operations including employee safety, product quality, production efficiency, preventative maintenance, and regulatory compliance. Making improvements to product quality, production efficiency, and safe work practices. ...

Promoted
JobSquad Staffing South Florida
FL, United States

Ensure all logistical activities are executed in accordance with client requirements, service level agreements, and industry best practices. Customer Relationship Management:. Build and maintain strong relationships with clients by understanding their unique logistics needs and delivering personaliz...