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Patient Customer Service Specialist

VirtualVocations
Waterbury, Connecticut, United States
Full-time

A company is looking for a Patient Customer Service Specialist to provide customer service and gather payments for medical expenses.

Key ResponsibilitiesPlace and receive phone calls to / from patients to gather payments for medical expenses and negotiate repayment termsCollect demographic, insurance, and relevant information from patients, documenting in internal technology platformsEducate patients on the healthcare revenue cycle and repayment programs to improve their financial well-beingRequired QualificationsHigh School Diploma / GED preferred1+ year(s) of experience in a customer service capacity preferred1+ year(s) of experience in a call center environment preferred1+ year(s) of experience in medical / insurance coding and billing preferred1+ year(s) of experience contributing to a team culture of learning and growth preferred

7 hours ago
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