OpenText Content Server Training Specialist

Job Description

Job Description

Salary : 80,000 to 90,000 Annually

At ServBeyond, were a mission-driven team supporting federal, state, and commercial clients with innovative solutions in IT services, digital transformation, and strategic operations. Were seeking a OpenText Content Server Training Specialist responsible for identifying training needs, designing, and delivering training programs.

Overview :

We are seeking a knowledgeable and engaging OpenText Content Server Training Specialist to join our team. This role is responsible for designing, developing, and delivering effective training programs that support user adoption and enhance organizational performance. The ideal candidate will have a strong background in IT training and instructional design, with the ability to communicate complex concepts clearly and effectively.

This hybrid role requires at least one day per week in our Rockville, MD, and Baltimore, MD client location. There may also be times that this resource needs to be onsite 5 days a week if there are in person training sessions scheduled.

Primary Responsibilities :

• Conduct training sessions on site and virtually for Business users on the applications developed in OpenText Content Server.
• Partner with PMO & BA teams to ensure training aligns with the Organizational standards.
• Research, develop, and revise training courses and maintain accurate training catalogs.
• Create instructor materials including course outlines, background content, and training aids.
• Develop student materials such as manuals, workbooks, handouts, certificates, and evaluation forms.
• Deliver training through various formats including :
• Instructor-led classroom sessions
• Online, self-paced modules
• Desk-side coaching
• Workshops and seminars
• Assess training effectiveness and implement improvements.
• Collaborate with subject matter experts and stakeholders to ensure training aligns with business needs.

Education Requirements :

Required Qualifications :

Preferred Qualifications :

Work Environment & Benefits :

Salary Range :

The salary range for theTraining Specialist / Instructorposition is competitive and commensurate with experience, between$80,000 to $90,000 annually. We also offer a comprehensive benefits package, including health insurance, retirement plans, and professional development opportunities.

Equal Employment Opportunity :

ServBeyond Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Americans with Disabilities Act (ADA) Requirements :

ServBeyondSolutions is committed to providing reasonable accommodations to individuals with disabilities. If you needaccommodationdue to a disability to apply for a position with us, please email us at hr@servbeyond.com.

The physical demands described below represent the essential functions of this position. Reasonable accommodation may be made for individuals with disabilities. The employee is regularly required to speak or listen and frequently uses hands or fingers to type, handle objects, tools, or controls. Occasionally, the employee must stand, walk, sit, and reach with hands and arms, as well as lift or move objects weighing up to 25 pounds. Specific vision abilities include close vision, distance vision, and the ability to adjust focus, with the noise level in the work environment usually being low to moderate.