A company is looking for a Senior Director of Customer Experience Operations to lead process, systems, and business intelligence strategy across the Customer Experience organization.
Key ResponsibilitiesLead the CX Ops team, fostering a culture of growth and innovationOversee strategic CX initiatives and manage the rollout of Customer Success and Community platformsMonitor customer health and retention metrics to inform forecasting and performance trackingRequired QualificationsMinimum of 5 years in a Customer Success Operations Manager or similar role10+ years of overall Operations experience7+ years of experience in Customer Success, Coaching, or TrainingProven expertise in Customer Experience operations and program managementHands-on experience with CRM and Customer Success tools
Senior Director of People Strategy
A company is looking for a Senior Director, People Strategy to define and operationalize the HR strategy roadmap. ...
Regional Director of Sales and Marketing -SC Residence Required
The Regional Director of Sales and Marketing will work closely with the Vice President of Sales and Marketing and the Home office team to ensure the highest level of Sales and Marketing support is provided, financial wellbeing of each community is reached, and business goals are met in accordance wi...
Director of Customer Education
A company is looking for a Director of Customer Education to lead customer education and community strategies. ...
Senior Director of Marketing - Healthcare/Medical Device
The Senior Director of Marketing is responsible for Marketing, Branding, Product Management, Advertising, and Promotional activities for StimLabs. At least 7 years of experience in medical device, with wound care experience preferred. The success of these initial offerings has created a foundation o...
Senior Director of Platform Support
A company is looking for a Senior Director, Platform Support to lead their platform support team. ...
Senior Director of Marketing - Healthcare/Medical Device
Creative thinker who possesses exceptional verbal, written and diplomacy skillsEffective organizational skills and ability to exceed tight deadlines in a dynamic environment of competing and changing prioritiesTeam player who can incorporate input from various functions and generate consensusFull pr...
Director of Health and Wellness (LPN/RN)
TerraBella Senior Living is the proud operator of more than 30 plus, amenity-, care- and lifestyle-focused communities located throughout the Carolinas, Virginia, Kentucky, Georgia, and Tennessee. TerraBella communities together account for more than 2200 units and span a full spectrum of senior liv...
Senior Director, Head of Digital Core
Reporting to the Chief Data and Technology Officer, the Senior Director, Head of Digital Core (Senior Director) will lead the S4 program in all activities, including the formation of an SAP CoE, establish the vision for Digital Core, create business cases, architecture, implementation approach and r...
Senior Director of HR and People Operations
The Senior Director of HR and People Operations will play a strategic leadership role, overseeing all aspects of Human Resources and People Operations within the CDC Foundation. They will work closely with the COO and senior leadership to align HR strategies with the organization's goals, fostering ...
Director of Health and Wellness
TerraBella Senior Living is the proud operator of more than 30 plus, amenity-, care- and lifestyle-focused communities located throughout the Carolinas, Virginia, Kentucky, Georgia, and Tennessee. TerraBella communities together account for more than 2200 units and span a full spectrum of senior liv...