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Receptionist - State Farm Agent Team Member
Receptionist - State Farm Agent Team MemberRyan Shumate - State Farm Agent • Kingsport, TN, US
Receptionist - State Farm Agent Team Member

Receptionist - State Farm Agent Team Member

Ryan Shumate - State Farm Agent • Kingsport, TN, US
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Job Description

Job Description

Benefits :

  • Bonus based on performance
  • Competitive salary
  • Donation matching
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION :

Ryan Shumate State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Customer Experience Coordinator.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES :

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.

    • QUALIFICATIONS :

  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
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    Receptionist State Farm Agent Team Member • Kingsport, TN, US

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