Customer Service Representative

Job Description

Job Description

Company Description

The staffing solutions division of GDKN is a leading provider of end-to-end solutions in the temporary staffing space. With companies across the globe laying critical emphasis on their human resources management, demand for temporary staffing is rapidly growing because it improves focus on core / critical activities and can be adapted to the seasonal nature of business, addresses business uncertainties and the demand for rapid growth.

In short, temporary staffing creates a very nimble human capital platform which allows organizations to maximize their productivity and flexibility at all times.

GDKN is one of the very few minority business enterprises in North America that has the status of Preferred vendor with world’s largest corporations in various industries including :

• Electric
• Telephone Utilities
• Manufacturing
• Defense
• Banking / Financial,
• Information Technology
• Healthcare / Pharmaceutical

Job Description

TOP REQUIREMENTS :

• Must have basic understanding of accounting and strong understanding of Microsoft Suite products, especially Excel
• Must have great written and verbal communication skills
• Ability to use critical thinking to problem solve, when performing research
• Ability to multitask

GENERAL PURPOSE : The Administrative Assistant is responsible for providing accounts receivable, accounts payable and general administrative support.

This position requires basic accounting and clerical experience and performs various administrative and receptionist duties as needed.

The position also serves as the backup for the Scale Operator as needed.

ESSENTIAL JOB FUNCTIONS :

• Perform basic accounting tasks including accounts receivable, accounts payable and / or general ledger duties.
• Performs all A / P processing, research and investigation including vendor set ups as required, initiation and processing of vendor PO’s, receiving and entering invoices into the financial system and maintaining all purchasing card transactions
• Answer and screen phone calls.
• Cross functional office role. Will assist with daily scale operations or Office Manager duties as needed.
• Assist Team by producing weekly shipment list for all inbound and outbound loads.
• Data entry into multiple operating systems for safety, financial, environmental, and other components of the business.
• Tracks, records, pays all vendor payments through Concur and JDE.
• Places orders through vendors for office and operations.
• Participation in all Safety Engagement activities
• Sends all Monthly Reporting to Suppliers
• Ensures all Vendor COI and Indemnity forms are Valid.
• Assists in the month end closing process.
• Active participant in the Health and Safety programs of company.
• Performs other job duties as needed.

QUALIFICATIONS :

• Must have a some college courses.
• Accounting experience in A / R, A / P and / or GL and basic understanding of accounting principles.
• Must have ability to perform intermediate arithmetic dealing with decimals, fractions, ratios, etc.
• Must have basic computer skills (email, word processing, etc.).
• Must be able to operate basic office equipment (copy machine, etc.).
• Able to respond quickly to changing demands and processes.
• Maintain high productivity / activity level, complete and submit timely and accurate information independently.
• Strong interpersonal skills; excellent written and verbal communication capabilities.
• Excellent organizational and follow-up skills.
• Must pass background check and pre-employment drug screening.
• Must be willing to work overtime as needed.
• Must be able to maintain good attendance.
• Must be able to perform all essential job functions with or without reasonable accommodation.

Additional Information

All your information will be kept confidential according to EEO guidelines.