Account Manager

Job Description

Job Description

About Relentless Beats

Born from the desire of founder Thomas Turner to bring underground music to Arizona, Relentless Beats has climbed the ranks to be recognized as one of the Southwest's most prolific independent promoters.

From club shows to music festivals, Relentless Beats now produces over 400 events a year, featuring close to 500 unique artists in states that include Arizona, New Mexico, Hawaii, and Texas.

Marquee events include Goldrush Music Festival, PHXLIGHTS, Body Language, DUSK, Decadence AZ, and several concert series featuring some of the globe's biggest acts.

About the Account Manager Position

Account Managers in the Sales Department report to the Senior Director of Sales and act as the primary contact for assigned clients.

Account Managers are expected to advocate for the needs of clients without our organization in addition to understanding a client’s goals and objectives.

This role requires strong attention to detail, problem-solving skills, and the ability to work in a fast-paced environment.

Key Job Responsibilities

Oversee the client deliverables and ensure that all requirements are met

Act as the primary point of contact for clients

Provide ongoing support to clients and resolve issues as needed

Advance all client needs leading into events and confirm clients are meeting an event’s requirements

Maintain, organize, and document client files and event files for use by other team members

Schedule team members for events to meet department and event requirements

Coordinate vendors when required for the execution of client activations

Communicate department needs with other teams

Assist with set and strike of events and act as the on-site coordinator for clients

Other department duties as assigned

You might be a great fit if you have the following knowledge, skills & abilities :

Excellent interpersonal skills.

Excellent written and verbal communication skills.

Willingness to work a flexible schedule including nights, weekends and occasional holidays.

Highly motivated to contribute to an atmosphere in which people work together with enthusiasm and efficacy to produce outstanding results.

Supervisory skills; ability to supervise and manage team members.

Lead by example and work collaboratively.

Ability to manage multiple projects simultaneously and prioritize effectively.

Strong problem-solving skills and ability to think creatively to find solutions.

Education & Experience Requirements

High school diploma or equivalent required; associate or bachelor’s degree preferred.

Two (2) plus years of work experience in sales or account management positions.

Experience working with events and related vendors.

Proficiency with computers, email, word processing, spreadsheets, time tracking and project management.

Work Location & Hours

This position is primarily an in-office position in our Phoenix corporate office. Regular travel to shows and events sites is required.

Evening and weekend work is required.

Physical Requirements

May experience a wide range of temperature climates on job sites, including extreme outdoor heat and cool temperatures.

Ability to tolerate loud noise levels and busy environments.

Ascending / descending stairs.

Moving self in different positions to accomplish tasks in various environments.

Remaining in a stationary position, often standing. or sitting for prolonged periods.

Communicating with others to exchange information.

Repeating motions that may include the wrists, hands, and / or fingers.

Lifting objects up to 25 lbs.

Pay Range

Full time, Part Time, or Seasonal Negotiable

Powered by JazzHR

BYayrdYd9G