Talent.com
Customer Service Advisor (CSA)

Customer Service Advisor (CSA)

Jiffy LubeShow Low, AZ, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Customer Service Advisor (CSA)

Perform automotive service and installation activities associated with approved store products and services in an accurate and timely manner. Provide excellent customer service at all times. Interact directly with customers in a professional and helpful manner, providing information and guidance regarding vehicle service.

Jiffy Lube is in the customer service industry and having a "positive attitude" at the service center is essential. Attitude is a state of mind or feeling and is displayed or translated by actions. A "positive attitude" represents the people skills required at Jiffy Lube. Individuals with "positive attitudes" are :

  • Friendly
  • Courteous
  • Enthusiastic
  • Sincere
  • Positive
  • Helpful
  • Concerned

Major Duties and Responsibilities :

  • Make excellent customer service a top priority; exemplifies the behavior.
  • Competently perform all authorized services provided by Jiffy Lube.
  • Explain benefits of services & products to customers.
  • Look up information for various applications.
  • Operate point-of-sale computer system.
  • Perform multi-point "Signature Service Oil Change" : drain oil and change oil filter; inspect vehicle; lubricate vehicle; check / fill various fluids; check / replace various vehicle filters; vacuum vehicle; clean exterior vehicle windows; inflate tires.
  • Greet customers.
  • Answer phones.
  • Ensure all safety protocols are strictly followed at all times.

    • Expected Outcomes :

  • All interactions with customers will be positive, courteous, polite, and respectful.
  • All sales will be ethical; the CSA will never sell a customer something they don't need or use pressure or scare tactics to make a sale.
  • Every service review will leave the customer either 100% maintained, or 100% informed.
  • CSA will meet or exceed the ticket average goal for their service center.

    • Computer Skills :

  • Operate point-of-sale computer system.
  • Basic computer skills.

    • Other Duties :

  • Responsible for the condition of the store : Clean the facility, tools, and equipment.
  • Maintain the building and all equipment.
  • Stock shelves.
  • Inflate stocked tires.
  • Clean service center windows.
  • Other duties as needed.

    • Minimum Qualifications :

  • Valid driver's license.
  • Good verbal communication skills; able to read and write in English.
  • Excellent customer service skills.
  • Basic proficiency in Open Office products.

    • Physical Requirements :

  • Employee must be able to : Work in extreme hot and cold weather.
  • Move quickly up and down stairs (8.5-ft. vertical decline, approximately 14 stair steps).
  • Work around moving objects, such as vehicles and engines; always follow safety protocols.
  • Communicate well with other employees using a command system, due to noisy environment.
  • Interact clearly with customers and employees in a noisy environment.
  • Bend back at hips, to work under the hood of vehicles.
  • Do deep knee bends (squat) to inflate tires.
  • Stand on feet for 10-hour shifts.
  • Lift minimum 40 pounds, often.
  • Raise arms above head.
  • Push a broom.
  • Mop a floor.
    • serp_jobs.job_alerts.create_a_job

    Customer Service Advisor • Show Low, AZ, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border ProtectionSnowflake, AZ, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Work from Home

    Work from Home

    HomeJobFinderSnowflake, AZ
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Technical Services Specialist I

    Technical Services Specialist I

    Absorb TechnologySnowflake, AZ, US
    serp_jobs.job_card.full_time
    The Technical Services team is a great place if you enjoy both a client-facing and technical role.Our team has a client-first mentality and is a tightly knit group that always comes together to sol...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_less
    • serp_jobs.job_card.promoted
    United States Border Patrol Agent

    United States Border Patrol Agent

    U.S. Customs and Border ProtectionSnowflake, AZ, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

    Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

    DynataShow Low, AZ, United States
    serp_jobs.job_card.full_time
    Ready to turn your opinions into cash? Explore the world of remote paid online survey gigs with Opinion Outpost!.It's as simple as sharing your thoughts from the comfort of your own home and watchi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Border Patrol Agent

    Border Patrol Agent

    U.S. Customs and Border ProtectionCibecue, AZ, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Sr Operations Admin

    Sr Operations Admin

    Federal Express CorporationShow Low, AZ, United States
    serp_jobs.job_card.full_time
    High School Diploma or GED required.Four (4) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred.Know...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    U.S. Customs and Border ProtectionCibecue, Arizona, US
    serp_jobs.job_card.full_time +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Assistant Store Manager

    Assistant Store Manager

    Goodwill of Central & Northern ArizonaShow Low, AZ, US
    serp_jobs.job_card.full_time
    Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Work From Home

    Work From Home

    Remote JobsVernon, AZ
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office. Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Store Manager in Training

    Store Manager in Training

    CVS HealthShow Low, AZ, US
    serp_jobs.job_card.full_time
    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_less
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Air Interdiction Agent

    Air Interdiction Agent

    U.S. Customs and Border ProtectionRainbow City, AZ, United States
    serp_jobs.job_card.full_time
    Pilot CBP Air Interdiction Agent.Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Customs and Border Protection Officer - Experienced (GS9)

    Customs and Border Protection Officer - Experienced (GS9)

    U.S. Customs and Border ProtectionCibecue, AZ, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    HVAC Service Technician

    HVAC Service Technician

    BLUE CARDINAL HOME SERVICES, LLCPinetop-Lakeside, AZ, US
    serp_jobs.job_card.full_time
    At Advanced Air in Show Low, AZ, we’re not just offering a job — we’re offering a long-term career with a respected, family-oriented company that’s been serving Arizona home...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Care Tech, Telemetry / PCU- Full Time, Day Shift

    Patient Care Tech, Telemetry / PCU- Full Time, Day Shift

    Summit Healthcare Regional Medical CenterShow Low, AZ, United States
    serp_jobs.job_card.full_time
    Patient Care Tech, Telemetry / PCU- Full Time, Day Shift.The following information is designed to outline the functions and position requirements of this job. It does not identify all tasks that may b...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Work From Home

    Work From Home

    Kelly ServicesVernon, AZ
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Work From Home roles at Kelly Services cover various positions that support the company's operations remotely.Responsibilities and qualifications will vary depending on the specific role.Complete t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    U.S. Customs and Border Protection Officer

    U.S. Customs and Border Protection Officer

    U.S. Customs and Border ProtectionCibecue, Arizona, US
    serp_jobs.job_card.full_time +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Delivery Driver

    Customer Service Delivery Driver

    The Sherwin-Williams CompanyLakeside, AZ, United States
    serp_jobs.job_card.full_time
    This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.In this position,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30