- Customer Service / Fully Remote - Anywhere in U.S. / Competitive Pay - As a Customer Support Rep you'll : Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat);
- Engage in meaningful conversations with customers and problem-solve when things don't go quite right; Ensure customer satisfaction by meeting customer needs in a courteous and timely manner while utilizing active listening and empathy;
Work with the Customer Success team to draft and update email template responses and Knowledge Base articles; Participate in bug-reporting and bug hunting activities...Hiring Fast >
Ft Customer Support Representative - Work From Home
Competitive pay / Medical, dental & vision / 401k - As a Customer Support Rep you'll: Respond in a timely manner to customer inquiries; Assist customers with standard requests in regards to step changes, user management requests and how-to requests; Properly log and escalate inbound requests for bi...
Ft Customer Service Representative - Work From Home
Customer Support / Remote] - Anywhere in U. Competitive pay / M-F 7a-4p PST - As a Customer Service Rep you'll: Provide support to clients by incoming & outgoing phone calls & emails; Proactively assist clients with all account matters i. ...
Ft Customer Care Representative - Work From Home
Competitive pay / Benefits / Equipment provided - As a Customer Care Rep you'll: Answer technical support tickets via email, chat, Screen shares (Live troubleshooting), and phone; Communicate with customers in a professional and empathetic manner; Provide timely and accurate customer feedback; Manag...
Ft Customer Support Specialist - Work From Home
Competitive salary / Medical & dental insurance / PTO - As a Customer Support Specialist you'll: Deliver a best in class customer experience by responding promptly to customer inquiries; Analyze and troubleshoot technical issues, determine root causes, and provide solutions or escalate issues to oth...
Pt Customer Support Representative [work From Home]
As a Customer Support Rep you'll: Be the primary port of first call for customer inquiries from schools & teachers; Help support schools in completing any bookings that they are struggling to make online; Work collaboratively with operations and sales to deliver an amazing service to schools and tea...
Customer Support Specialist - Work From Home
Up to $40 per hour - As a Customer Support Specialist you'll: Provide email support to uConnect customers via internal ticket queue; Troubleshoot and escalate issues to relevant functional teams or account owners; Maintain high standards for response and resolution times, ensuring user satisfaction;...
Ft Administrative Sales Support Specialist (work From Home)
Up to $50K per year - As an Administrative Sales Support Specialist you'll: Enter in information into external databases for application submission; Assist with documenting current processes and keeping current documents up to date with any changes; Work closely with merchants and internal partners ...
Ft Customer Engagement Specialist - Work From Home
Competitive pay / Health, dental & vision / 401k / PTO - As a Customer Engagement Specialist you'll: Answer and manage incoming calls, emails, chats; Assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience; Learn and follow all cust...
Pt Customer Service Representative (work From Home)
Competitive pay - As a Customer Service Rep you'll: Answer and filter emails, support the Rise25 team, and pay close attention to all details; Manage incoming support tickets from clients and send email updates; Coordinate appointments with clients and prospects via Google Calendar; Organize documen...
Pt Customer Support - Work From Home
Competitive pay - As a Customer Support Rep you'll: Support ticket handling; Respond to and resolve reported issues; Place extreme focus on customer happiness. Customer Service / Fully Remote] - Anywhere in U. ...