Academic Operations Manager (Hybrid)

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Job ID

277891

Location

Atlanta, Georgia

Full / Part Time

Full-Time

Regular / Temporary

Regular

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About Us

Overview

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation.

We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship.

Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths.

The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts.

Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security.

Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do :

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

• Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good;
• breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible;

and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Job Summary

Ensure consistency and stabilization of key business functions across all 16+ academic programs for which the Academic Programs department at Georgia Tech Professional Education (GTPE) is responsible.

Oversee common business practices across all programs and lead the day-to-day operations for the Academic Program department's portfolio of 16+ academic programs, which serve more than 8000 students.

Responsible for setting employee goals, assessing employee performance, providing feedback, and making pay recommendations.

This position will interact on a regular basis with : Faculty, staff, and students. This position typically will advise and counsel : Faculty, staff, and students.

This position will supervise : Assigned staff : Business Analyst II, Digital Communications Specialist, Engagement and Events Manager and Sr., Writer / Editor

Responsibilities

Job Duty 1 -

Oversee the daily operations of an academic unit and its various components, ensuring compliance with university, local, state, and federal policies, and regulations.

Job Duty 9 -

Provide project management for program-based initiatives.

Job Duty 10 -

Perform other related duties as assigned.

Job Duty 2 -

Develop or assist with the development and implementation of policies and procedures consistent with those of the organization to ensure efficient and safe operation of the unit.

Job Duty 3 -

Manage personnel, which includes work allocation, training, promotion, enforcement of internal procedures and controls, and problem resolution;

evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.

Job Duty 4 -

Participate and coordinate the design and implementation of data collection and analysis systems for the unit, to include computer, and / or network systems, applications programs, and administrative procedures.

Job Duty 5 -

Review and interpret operating information, as appropriate; coordinate and develop periodic operating analyses and prepare business reports for senior university officials;

may participate in the preparation of contract and / or grant proposals, and other reports provided by the unit.

Job Duty 6 -

Represent the organization at various community and / or business meetings, committees, and task forces; promotes existing and new programs and / or policies.

Job Duty 7 -

Direct one or more specified operating and / or service activities within the unit, as appropriate.

Job Duty 8 -

Contribute to the development of annual operating budgets.

Required Qualifications

Educational Requirements

Master's degree or equivalent combination of education and experience.

Required Experience

Three to five years job-related experience building long-term relationships with educational agencies.

Preferred Qualifications

• Communication skills
• Decision Making skills
• Delegating skills
• Organizational skills
• Adaptability
• Learning agility

Knowledge, Skills, & Abilities

ABILITIES

Ability to communicate technical concepts to a non-technical audience.

Ability to communicate effectively, both orally and in writing.

Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.

Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.

Ability to foster a cooperative work environment.

Ability to multitask and manage projects with competing deadlines

Able to keep abreast of general industry knowledge and trends.

KNOWLEDGE

Subject matter expertise for area(s) of responsibility.

Business practices and procedures.

Management principles and practices.

Computer applications and databases.

Applicable legislation, standards, policies, and procedures within specialty area.

Examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.

Faculty and / or staff hiring procedures.

Employee supervision, development, and performance management.

Grants and contract administration.

Strong knowledge in industry standards and / or regulatory requirements.

Project management.

SKILLS

MarketingCloud for developing, organizing, and sending mass communications.

SAL advisory tool.

Salesforce Customer Relationship Manager (CRM) for student services, engagement, and retention.

ClickUp for project management and team leadership.

Demonstrated supervisory skills including conflict resolution.

Solid analytical and problem-solving skills.

Attention to detail and accuracy.

Organizational skills.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office.

Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https : / / www.

usg.edu / policymanual / section8 / C224 / #p8.2.18 personnel conduct .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https : / / www.

usg.edu / policymanual / section6 / C2653 .

Equal Employment Opportunity

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all.

To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and / or employment, contractors, volunteers, and participants in institutional programs, activities, or services.

Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions.

This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests.

Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

More information on these policies can be found here : https : / / www.usg.edu / policymanual / section6 / c2714 Board of Regents Policy Manual University System of Georgia (usg.edu).

Other Information

This is a supervisory position.

This position does not have any financial responsibilities.

This position will not be required to drive.

This role is not considered a position of trust.

This position does not require a purchasing card (P-Card).

This position will not travel

This position does not require security clearance.

Grade A9

Anticipated annual salary $63,303.00 to $86,091.00 commensurate with qualifications

Background Check

Successful candidate must be able to pass a background check. Please visit http : / / policylibrary.gatech.edu / employment / pre-employment-screening