LaSalle Network is working with a fin-tech company in the Brentwood, TN area who is looking to add a Sales Representative to their team! This is a full time, temp to permanent role offering commission after conversion.
Enjoy a hybrid work schedule with Wednesdays onsite. If you are a professional with call center and multi-tasking skills, that is collaborative and organized, we want to hear from you!
Sales Representative Responsibilities :
- Initiating contact with strategic vendors not yet engaged in the program, managing vendor queue, prioritizing calls, retiring non-participating vendors and ensuring timely campaign completion
- Inputting vendor and client data into specified databases, accurately documenting vendor contacts and acceptance status
- Analyzing enrollment metrics with clients, sales and project management teams
- Serving as an intermediary between vendors and clients, addressing payment concerns and negotiating terms
- Overcoming vendor objections by presenting alternative payment options
- Handling both inbound and outbound calls professionally
- Utilizing various applications to efficiently assist customers
- Demonstrating effective verbal and written communication with customers, colleagues and management
- Proficiently cross-selling additional products and services
- Directing calls to appropriate departments or personnel
- Providing customers with precise account information in a fast-paced environment
- Exhibiting strong interpersonal skills and teamwork awareness
- Managing multiple tasks including data input, probing, solution provision and navigating through different interfaces while employing basic customer satisfaction techniques
- Performing additional duties as required by business demands
Sales Representative Requirements :
- High School Diploma or GED required; Bachelor’s Degree is preferred
- 1.5+ years of high call volume experience
- 1+ years previous experience in inside sales / telesales or sales support preferred
- Must be focused and detail-oriented, with the ability to handle multiple assignments promptly and effectively
- Must be able to manage time effectively and work independently without direct supervision
- Excellent level of personal organization with superior telephone etiquette, verbal and written communication skills, as well as customer service skills are required
- Analytical and general math skills are required
- Ability to react quickly and decisively to resolve customer issues
- Demonstrated ability to work calmly in a fast-paced team environment while effectively managing multiple projects
- Relies on extensive experience and judgment to plan and accomplish goals
- Proficiency in the use of Microsoft Office product suite, including Excel and Outlook are essential
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