CAFÉ BOH / FOH TEAM MEMBER JOB SUMMARY
The Café Team Members are primarily responsible for serving guests efficiently with food and drink at the Urban Air Café.
Working hours will be spent in the kitchen and / or service area, cashiering, interacting with guests, cooking, preparing and serving food.
S / he must work fast with a sense of urgency, while offering amazing standards of guest service and care. RESPONSIBILITIES
- Demonstrate the highest standards of guest relations and care when assisting guests at the counter
- Give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
- Ensure adequate stock levels of supplies and consumables for the Café area
- Manage queues and exceed guest expectations; upsell to maximize profit
- Keep Café and surrounding areas tidy and clean; this includes, but is not limited to, table clearing, removing and washing dishes, and taking out the trash
- Handle guest complaints in the first instance and report feedback to the Leadership Team
- Work within established guidelines and operating procedures
- Measure and assemble ingredients for menu items
- Properly cook and store food items at appropriate temperatures
- Rotate stock items as per established procedure
- Ensure compliance with all health code regulations
- Maintain clear, well-organized kitchen and storage areas
- Participate in regular staff meetings and training, as required
- Other duties as tasked by Leadership
QUALIFICATIONS
- Minimum of High School Diploma or equivalent required, some College preferred
- Previous restaurant / quick service experience preferred
- Basic math skills of adding and subtracting required
- ServSafe or similar food handling certification preferred
ADDITIONAL REQUIREMENTS
- Have a friendly and engaging personality and is a good written and verbal communicator; able to work under pressure
- Comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service
- Willingness to learn, take instruction and work under own initiative, supporting other team members and able to multitask
- An effective, well-organized and efficient team player with a strong sense of discipline and urgency
- Holds oneself accountable for high personal standards of conduct and professionalism
PHYSICAL REQUIREMENTS
- Work days, nights, and / or weekends as required
- Work in a noisy, fast-paced environment with distracting conditions
- Move about facility and stand for long periods of time
- Lift and carry up to 30 lbs.
ABOUT URBAN AIR ADVENTURE PARKS Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment.
The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world.
Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do.
Morning Time BOH Team Member
Our Kitchen Team Member / BOH Crew Members work in a fast paced, high energy environment. Job opportunities as Cook / Food Prep / Kitchen Team Member / BOH Crew Member is generally offered as full time or part time restaurant job. Prior experience as a cook, grill cook, fry cook, prep cook, line coo...
Full Time, Day Time - Back of House(BOH) Team Member
Job opportunities as BOH Team Member / Cook / Food Prep are generally offered as a full time or part time restaurant job. The great fact is: a good portion of current Owner/Operators and Support Center Staff started as team members at their local CFA restaurants. Some Responsibilities of Our Back of...
Cafe FOH/BOH Team Member
The Café Team Members are primarily responsible for serving guests efficiently with food and drink at the Urban Air Café. Willingness to learn, take instruction and work under own initiative, supporting other team members and able to multitask. Handle guest complaints in the first instance and repor...
Full Time, Day Time - Front of House(FOH) Team Member
OTHER DISCOUNTSIncluding select hotels, cellular plans, computers, entertainment, retail, and more - just for working at Chick-fil-A! Requirements/Responsibilities Some Responsibilities of Our Front of House Team Members:•Greet Our Guests & Make Eye Contact•Share a Smile•Speak Enthusiastic...
Night Time FOH Team Member
Requirements/Responsibilities Restaurant Customer Service / Cashier / FOH Crew Member / Team Member Requirements & ResponsibilitiesWe are looking for applicants who exhibit the following qualities: * Consistency and Reliability* Cheerful and Positive Attitude * Values Teamwork* Loves Serving ...
Team Member
As a member of our team, you're essential to making that happen. Our Team Members are responsible for serving our guests with unparalleled hospitality to create unforgettable experiences every day! If this sounds like you, please apply today!. ...
Team Member (Crew Member)
Tropical Smoothie Cafe is a top growing brand that encourages our team to have fun by talking with guests, working flexible hours, and enjoying a 50% discount of our awesome food and smoothie. We are looking for crew members who:. A successful crew member is high-energy, open to learning and focuses...
Life Cafe Seasonal Team Member
The LifeCafe Staff will be responsible for executing menu items according to recipe and speed of service standards. Responds to members questions and makes suggestions regarding food and service. Ability to work in a stationery position and move about the Cafe for prolonged periods of time. ...
FOH Team Member
How to SCORE as a FOH Team Member: . Founded in 2018, Big Chicken is backed by a dream team of partners; JRS Hospitality, an accomplished Las Vegas-based ownership group; Authentic Brands Group, a multi-national, multi-billion-dollar brand development, marketing and entertainment company; and Hall o...
Life Cafe Team Member
The LifeCafe Staff will be responsible for executing menu items according to recipe and speed of service standards. Responds to members questions and makes suggestions regarding food and service. Ability to work in a stationery position and move about the Cafe for prolonged periods of time. ...