Project Specialist

YOU MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVL SERVICE TITLE.

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS).

HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance.

DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

Information Technology Services (ITS) is DSS’s technology services organization. Its mission is to support the daily, emergent, and long-term needs of both agencies.

ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment / work engagement services, revenue producing computer matches, claiming systems, and personnel systems.

Information Technology Services is recruiting for one Computer Specialist (SW) III, to function as a Project Specialist, who will :

• Direct and coordinate the efforts of developers in the refinement of existing and development of new program specific needs for various applications such as Business Link, WISE, and ATP.
• Collaborate with appropriate groups and divisions to assess, recommend, and build new technology. Coordinate efforts on technical design considering capacity, performance, and high availability for systems, programs, and applications.

Provide support for and participate in the maintenance of DSS systems, applications, and programs.

• Develop, maintain, and enhance databases / information systems, by defining physical structures / organization of data bases, data sets, and reorganizing data base at appropriate intervals, monitoring performance, implementing backup, recovery, and restart procedures.
• Formulate technical documentation for all systems changes and enhancements, by defining / revising specifications, programs, operating procedures;

to notify users of increased capacity / altered functions.

• Manage and provide technical expertise and support to the end-users and update trouble tickets in the Service Now system.
• Train program development staff, by demonstrating proper work methods; initiating appropriate formal training, to increase employee knowledge, skills, and abilities.
• Provide technical data processing assistance in systems development, by researching, analyzing problems, recommending solutions, to assist management, analysts in meeting agency goals within regulations.
• Assist in the development of new complex, high volume agency-wide applications with a broad scope for the exercise of independent initiative and judgment.
• Supervise multiple projects and oversee developers including instructing, directing and quality assurance; Develop, configure, test, performance monitor and security management for new applications and change requests to existing applications.
• Provide high level support for production applications when there is a need for advanced troubleshooting.

Work Location : 15 Metrotech, Brooklyn, NY

Hours / Schedule : Normal Business Hours

Minimum Qualifications

A baccalaureate degree from an accredited college, including or supplemented by twenty-four semester credits in computer science or a related computer field and two years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or

A four-year high school diploma or its educational equivalent and six years of full-time satisfactory software experience as described in 1" above, including one year in a project leader capacity or as a major contributor on a complex project; or

A satisfactory combination of education and experience that is equivalent to or above. College education may be substituted for up to two years of the required experience in above on the basis that sixty semester credits from an accredited college is equated to one year of experience.

A masters degree in computer science or a related computer field may be substituted for one year of the required experience in or above.

However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.

NOTE : In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor.

Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification

requirements.

Special Note

To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and / or on-line applications programming.

Preferred Skills

• Effective communication and leadership skills. -Exceptional analytical and problem-solving skills. -Experience in architecting and designing complex and high performance / scalable web applications.
• Seven years minimum overall professional application development experience. -Microsoft .NET Technologies. (C#, ASP.NET, WCF, Entity Framework 5.

0 or greater).-Angular, JQuery, Web API, Web Services, XML.-Experience in Oracle and Microsoft SQL Server relational database systems.

Microsoft Visual Studio, Microsoft SQL Management Studio, Microsoft Reporting Services.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

For more information, please visit the U.S. Department of Education’s website at class "jobad-residencyRequirement">

Residency RequirementNew York City Residency is not required for this position