Talent.com
Hay and Forage Technical Support Manager

Hay and Forage Technical Support Manager

CNH IndustrialAmes, IA, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Hay and Forage Technical Support Manager

Job ID : 2488

Location : Ames, IA, US

New Holland, PA, US

Racine, WI, US

#job-location.job-location-inline {

  • display : inline;

Job Family : Technical Support

Job Type : Full Time

Working Mode : Hybrid

  • .buttontexte914e06d8a202f32 a{
  • border : 1px solid transparent;
  • .buttontexte914e06d8a202f32 a : focus{
  • border : 1px dashed #ffffff !important;
  • outline : none !important;
  • About Us

    Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.

    From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people - and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place.

    Grow a Career. Build a Future!

    Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.

    Job Purpose

    Manage agents that provide dealers, customers, businesses, and field personnel technical product and service support to improve our product, company image, customer satisfaction, uptime, productivity, and profitability, as well as grow dealer service capability.

    Key Responsibilities

  • Manage agents that provides technical support services to customers, including installation, troubleshooting, problem resolution and maintenance of products and / or services.
  • Responsible for ensuring CNH systems, technical training and career development training of the technical agents is delivered to ensure quality customer support.
  • Ensure remote and / or on-site troubleshooting and diagnostic support services are delivered to ensure that all products and / or services function properly, while escalating technical concerns to product teams and leadership as necessary.
  • Advises customers on preventative maintenance and configuration adjustments to improve product performance and customer satisfaction.
  • Supports technical training in the content creation and delivery of training courses.
  • Communicates with dealers, brands, and / or business units any issues or technical information related to impacted programs, products, campaigns...etc.
  • Other related duties as assigned.
  • Experience Required

    A Bachelor's degree in a relevant discipline.

    A minimum of 8 years of relevant experience.

    Preferred Qualifications

    Pay Transparency

    The annual salary for this role is $105,750.00-$130,000.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)

    What We Offer

    We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

    At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including :

  • Flexible work arrangements
  • Savings & Retirement benefits
  • Tuition reimbursement
  • Parental leave
  • Adoption assistance
  • Fertility & Family building support
  • Employee Assistance Programs
  • Charitable contribution matching and Volunteer Time Off
  • Click here to learn more about our benefits offerings! (US only)

    US applicants : CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here . CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here .

    Canada applicants : CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.

  • .videocomponent72efd9760471ea0d a{
  • border : 1px solid transparent;
  • .videocomponent72efd9760471ea0d a : focus{
  • border : 1px dashed #000000 !important;
  • outline : none !important;
  • window.youtubevideos = window.youtubevideos || [];
  • window.youtubevideos.push({'src' : ' / / www.youtube-nocookie.com / embed / 1QcctFjBOys?rel=0&autoplay=1',

    'alttext' : '','component' : 'youtube72efd9760471ea0d1QcctFjBOys'})

    Nearest Major Market : Ames

    Nearest Secondary Market : Des Moines

    serp_jobs.job_alerts.create_a_job

    Technical Support Manager • Ames, IA, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Senior Technical Support Engineer

    Senior Technical Support Engineer

    VirtualVocationsDes Moines, Iowa, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Technical Support Engineer, Confluence On-Prem.Key Responsibilities Provide advanced support and product expertise to large customers as part of the Enterprise O...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Technical Support Engineer

    Technical Support Engineer

    VirtualVocationsDes Moines, Iowa, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Support Engineer.Key Responsibilities Debug OpenTelemetry instrumentation issues and troubleshoot ClickHouse queries Build support infrastructure, including ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Technical Program Manager

    Senior Technical Program Manager

    VirtualVocationsDes Moines, Iowa, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Principal Technical Program Manager - ML Platform.Key Responsibilities Analyze business objectives and define a long-term strategy and roadmap for the platform a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Principal Technical Program Manager

    Principal Technical Program Manager

    VirtualVocationsDes Moines, Iowa, United States
    serp_jobs.job_card.full_time
    A company is looking for a Principal Technical Program Manager.Key Responsibilities Support multiple engineering teams in full stack development of tools, systems, and applications Collaborate a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Technical Customer Solutions Manager

    Technical Customer Solutions Manager

    VirtualVocationsDes Moines, Iowa, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Customer Solutions Manager to drive client success through effective product utilization. Key Responsibilities Develop and implement project plans for customer...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Support Manager

    Support Manager

    VirtualVocationsDes Moines, Iowa, United States
    serp_jobs.job_card.full_time
    A company is looking for a Support Manager - SPM (Special Programs Management).Key Responsibilities Lead a client support team to address technical inquiries and solve problems Manage service de...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Technical Business Development Manager

    Technical Business Development Manager

    VirtualVocationsDes Moines, Iowa, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Business Development Manager to drive sales growth and expand market presence in the mining sector in Australia. Key Responsibilities Identify and analyze mark...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Technical Product Manager

    Senior Technical Product Manager

    VirtualVocationsDes Moines, Iowa, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Technical Product Manager for the DeFi team.Key Responsibilities Own the product life-cycle from discovery and scoping through launch and iteration Guide the te...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Technical Account Manager

    Senior Technical Account Manager

    RelativityDes Moines, IA, United States
    serp_jobs.job_card.full_time
    The Technical Account Management Team proactively supports our customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products.As a membe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Technical Delivery Manager

    Technical Delivery Manager

    VirtualVocationsDes Moines, Iowa, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Delivery Manager to lead data development projects from start to finish.Key Responsibilities Break tasks down, track progress, and keep stakeholders informed ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Direct Support Professional - Des Moines, IA

    Direct Support Professional - Des Moines, IA

    MosaicDes Moines, IA, United States
    serp_jobs.job_card.full_time
    Des Moines, Iowa, United States.Hiring for FULL TIME 1st and 2nd Shifts • •needing weekend availability • •.If making a positive impact in the lives of others is always on your to-do list you'll LO...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Technical Support Manager

    Technical Support Manager

    VirtualVocationsDes Moines, Iowa, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Support Manager (EMEA) to lead a team of Technical Support Engineers and enhance customer support operations. Key Responsibilities Mentor and develop a team of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Technical Anchor, Dealer Portal Support

    Technical Anchor, Dealer Portal Support

    VirtualVocationsDes Moines, Iowa, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Anchor for the Dealer Portal Support Team.Key Responsibilities Serve as the technical anchor for the CRM Dealer Portal product team, facilitating development ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Lead Technical Program Manager

    Lead Technical Program Manager

    VirtualVocationsDes Moines, Iowa, United States
    serp_jobs.job_card.full_time
    A company is looking for a Lead Principal Technical Program Manager - ML Platform.Key Responsibilities Analyze business objectives and customer needs to define long-term strategy and roadmap for ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Supported Employment Community Integration Professional I

    Supported Employment Community Integration Professional I

    imagine the PossibilitiesBoone, IA, United States
    serp_jobs.job_card.full_time +1
    Supported Employment (SE) Setting.Rather than assuming individuals with development or intellectual disabilities are not qualified to work, Supported Employment services provide these individuals w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Technical Account Manager

    Technical Account Manager

    VirtualVocationsDes Moines, Iowa, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Account Manager to partner with enterprise customers on onboarding and maximizing the value of their ITSM platform. Key Responsibilities Lead enterprise onboar...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Technical Lead

    Technical Lead

    VirtualVocationsDes Moines, Iowa, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Lead to oversee applications and services in their Programmatic Ad Tech offering.Key Responsibilities Design and lead the architecture and implementation of p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Technical Account Manager

    Technical Account Manager

    QualysDes Moines, IA, United States
    serp_jobs.job_card.full_time
    Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!.Come work at a place where innovation and teamwork come together to support the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30