Patient Care Manager (RN) - Endocriniology Multi Site

Patient Care Manager

Changing the Future of Endocrinology Care. As the Patient Care Manager in the Medical Specialty Clinic, you'll be at the forefront of supporting and delivering care to patients with complex endocrine disorders, including diabetes, thyroid conditions, and adrenal and pituitary disorders. This position offers the opportunity to help shape and improve the clinic's operations, enabling the team to increase patient access and impact. Our focus is on providing high-quality, comprehensive care with the resources needed to excel. This clinic is uniquely positioned as a center of excellence within Stanford Health Care, known for its collaborative, high-performing team and a strong foundation of support.

Who You'll Be Working With : In this role, you'll oversee a dynamic team of healthcare professionals, including Staff RNs, Patient Care Coordinators (PCCs), and Advanced Practice Nurses. Your direct reports will include Staff RNs, while you'll work closely with the Supervisor for PCCs and Advanced Practice Nurses to ensure smooth clinic operations and optimal patient outcomes. This supportive environment, full of skilled providers and clinical staff, enables excellent interdisciplinary collaboration and a shared dedication to delivering exceptional patient care.

Opportunities to Grow and Develop : Stanford Health Care is dedicated to continuous professional growth. In this role, you'll have access to :

• Continuing Education Funds : Support for certifications, courses, and additional training to enhance skills and expertise.
• Career Ladder : Clear pathways for career progression within the clinic and broader health system.
• Leadership Development : Opportunities to expand access and improve all facets of clinic operations, shaping the future of care for complex endocrine patients.

This role offers a unique chance to be part of an innovative, growing clinic with robust support and the resources needed to drive meaningful improvements in patient care. In addition, the flexibility of ambulatory settings in the use of telehealth technologies allows consultations and surveillance of patients to be optimally conducted. High-quality ambulatory care nursing has been shown to reduce readmissions and emergency visits from patients.

The Patient Care Manager is a Registered Nurse who provides unit leadership and works in partnership with nursing, the healthcare team, hospital / system leaders to develop a quality practice setting that support professional nursing and quality patient care. The Nurse Manager is accountable for the effective delivery of competent, compassionate, and efficient patient care. Responsibilities include coordination of patient care; supervision of a professional team that includes multiple nursing and other staff as appropriate; administrative and budget management; troubleshooting of problem areas; organizational change management; ensuring compliance with accreditation and regulatory standards; quality assurance / quality improvement; safety and risk management requirements as well as actualization of hospital and unit policies, goals and objectives. Further, improving unit operations, enhancing communication and feedback, customizing education and staff roles, and accepting organizational accountability for services provided to recipients are critical outcomes expected of this role. The Nurse Manager role is critical to hospital operations and minimally accomplishes the following essential duties.

Locations : Stanford Health Care

What You Will Do

Education Qualifications

Experience Qualifications

Required Knowledge, Skills and Abilities

Licenses and Certifications

These principles apply to all employees : Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing, and recovery. You will do this by executing against our three experience pillars, from the patient and family's perspective :