Underwriting Team Lead, Wholesale

Overview :

Spring EQ is a national home equity lender providing flexible and tailored financing solutions directly to consumers with a national network of experienced brokers and partners.

Since its founding in 2016, Spring EQ is among the fastest growing and highest-rated home equity financing partners in the United States.

Spring EQ offers a broad range of home equity products and delivers a simple and streamlined process that results in faster funding, trustworthy loans, and less frustration for consumers today.

To learn more about Spring EQ, visit .

At Spring EQ, we;

Strive to make every customer interaction a great one

Recognize behind every loan is a person or family trusting us to handle a significant financial transaction

Work hard and have fun to get the job done

Recognize each team member's unique value

Encourage ways for our team members to learn, develop, diversify and grow with Spring EQ

Promote our team members so they can share their knowledge with others

Innovate, innovate, innovate

Create and embrace the latest technology

Simplify constantly, challenging every process we use to better accomplish our goals

Build upon a strong company culture and foster an environment of togetherness, support, and accountability

Spring EQ is seeking an Underwriting Team Lead, Wholesale to join our growing organization in Plano, Texas.

Responsibilities :

The person in this position will be an active member of the Wholesale Operations team at Spring EQ. The Underwriting Team Lead is responsible for managing loan escalations from internal and external partners to resolve in a timely manner.

This role requires someone with a history of assuming personal responsibility for these processes, and demonstrating the ability to work independently and efficiently.

She / he will also have a history of embracing relationships within a company. The ideal candidate will have demonstrated the desire to excel and improve by consistently evaluating refinements to Spring EQ’s processes and showing a passion for continued learning.

This critical role requires a passionate and detail-oriented individual who holds Spring EQ’s values of integrity, accountability, and positivity in high regard.

Manage loan escalations from internal and external partners to resolve in a timely manner

Support and manage loan files through the manufacturing queue in a timely, accurate and compliant manner

Complete second review of loans that are outside of underwriter’s authority

Provide regular pipeline management reporting and feedback to the management team as required

Identify trending on loan escalations and create an action plan for continuous process improvement

Provide coaching to manufacturing team members to continually enhance the quality and efficiency of the process

Lead and motivate a manufacturing team that is focused on multiple job functions towards a common goal

Other duties as assigned

Qualifications :

Bachelors degree preferred

Strong foundation of mortgage lending knowledge

Knowledge of mortgage loan operations processing required

Two years of underwriting management experienced preferred in a team environment

Mininum three years experience in a Home Equity or Mortgage underwriting role required.

Excellent analysis skill with attention to detail necessary

The ideal candidate will have a self-starter mentality with the ability to solve open ended business challenges

The ideal candidate will enthusiastically contribute to a culture of innovation and continuous improvement

The ideal candidate will know how to collaborate with team members in a remote environment while also working independently with minimal supervision

We worked hard to stay updated with the industry technology, therefore we need our employees to be able to learn new computer systems quickly

Time is money At Spring EQ we recognize the importance of working with a sense of urgency. Ideal candidates will possess the ability to thrive in a fast-paced, team-oriented environment

Spring EQ values personal excellence, integrity and accountability we need candidates who demonstrate these qualities in their everyday lives

Benefits

401k Company Match

Commuter Benefits

Company Holidays

Credit Union

Dental Insurance

Dependent Care Plan

Disability Insurance

Employee Assistance Program

Life Insurance

Medical Insurance

Paid Time Off Plan

Vision Insurance

Spring EQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.