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Field Operations Manager - Installation

Field Operations Manager - Installation

CoolSys - Refrigeration and HVAC SystemsCharlotte, NC, United States
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Overview :

CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions.

Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi-site rollouts across states.

Based in Southern California since 2007, CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.

No wonder Newsweek named CoolSys one of Americas Greatest Workplaces!

We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include :

  • Competitive pay $73K-$120K Annually
  • Benefits : Medical, Dental, Vision and Prescription coverage.
  • Paid vacation, holidays, and floating holiday.
  • 401(K) with Company match.
  • Company sponsored life insurance, as well as optional AD&D, short and long-term disability.
  • Tuition reimbursement.
  • Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more.
  • Pet Insurance.
  • Legal Plan, and ID Theft Protection.

Responsibilities : JOB SUMMARY

The Manager, Installation is responsible for the profitable execution and delivery of Installation services in a specific geography.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Manages the Installation P / L for a specific geography.
  • Oversees and ensures project level profitability.
  • Coordinates and plans Installation projects :
  • Oversees procurement of materials, permits, supplies;
  • Orchestrates schedule;
  • Forecasts manpower requirements.
  • Reports on job status / performance.
  • Maintains open communication with all stakeholders and ensures customer expectations are met.
  • Effectively resolves issues and problems
  • Maintains accurate record keeping of trucks, parts and materials inventory and resolves discrepancies in a timely manner.
  • Develops and maintains productive relationships with customers, GCs and subcontractors.
  • Communicates company direction, sets expectations and holds team accountable for results.
  • Provides leadership, builds a collaborative team and rewards accomplishments of the team.
  • Interviews, selects, hires and oversees onboarding of Supervisors, Foremen and Installation crews.
  • Manages performance and provides training, coaching and performance feedback to Supervisors, Team Leads and Technicians.
  • Uses metrics to drive accountability and performance.
  • Ensures compliance of Installation policies and procedures, including project tracking, safety, time and attendance, etc.
  • Ensures use of PPE and the application of safe behavior, including driving, by all employees.
  • May oversee 3rd party resources.
  • Embodies the CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety).
  • Qualifications : JOB REQUIREMENTS

    Education / Training

  • High school diploma, GED, or completion of trade program or technical school. College degree is a plus.
  • Work Experience & Skills

  • 5 + years of people management experience.
  • Experience in hiring and managing subcontractors preferred.
  • Strong leadership skills, with demonstrated experience managing a diverse and multi-discipline workforce.
  • Proficient in coaching, training, developing and building a team.
  • Proficient in managing time, delegating assignments and following through to ensure good results.
  • 10 + years of experience in commercial construction, or a related industry.

  • Knowledge of construction principles and practices, including labor hour estimation, forecasting, and multiple disciplines involved in area of responsibility.
  • Proficiency in understanding and managing P&L.
  • Demonstrated business acumen
  • Proficiency in managing multiple assignments, setting and balancing competing priorities with strong organizational skills and ability to multitask.
  • Ability to solve problems and apply good judgement.
  • Excellent verbal / nonverbal and written communication and presentation skills.
  • Strong customer service skills, including an ability to proactively address customer issues and concerns and ability to forge strong working relationships with customers.
  • Knowledge of jobsite safety, ability to oversee work activities to ensure safe work practices and safety rule compliance.
  • Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.
  • Ability to use typical business tools including E-Mail, Word, Excel, Work Order / Dispatch Software, Enterprise Resource Planning (ERP) software, etc.
  • Good driving record.
  • PHYSICAL DEMANDS AND WORK ENVIRONMENT

    The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Work Environment

    This job operates in a clean, well-lit and climate-controlled professional office environment with minimal physical hazards and noise. This role routinely uses standard office equipment such as computers, phones, printers, etc.

    Physical Demands

    While performing the duties of this job, the employee is regularly required to stand, sit, walk, talk, hear, drive, and use hands and fingers. The employee is occasionally required to reach, stoop and kneel. The employee must frequently lift and / or move up to 10 pounds and occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    Join Us :

    Today, there are 26 different companies that make up the CoolSys family of brands . Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!

    Connect with us on Facebook and Twi tter .

    Coolsys is an EEO / AA Employer. ?All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply. ?

    Pre-employment background screening (criminal and MVR for driving positions) and drug testing are?required?for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.

    Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC / R, diagnostic, commercial, service, install, installer, installation, mechanical, mechanic, AC, field service, chiller, mgr, lead, supervisor, leader, regional, HVACR

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