Customer Service Relationship Rep needs 1-3 years customer service, customer support or inside sales with Financial Services / Banking experience
Customer Service Relationship Rep requires :
- Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
- Ability to quickly learn, multi-task and to meet expectations in a customer-centric and results-driven environment.
- Careful attention to details and excellent time management skills.
- Proficiency in basic computer skills- Advanced Excel knowledge preferable.
- Intellectually curious about our business, our clients and focused on finding the best solutions.
- Excellent negotiation and analytical skills - Sales or Customer Service experience preferred
- Ability to work effectively both independently and as a team member.
- Comfortable with handling high call volume and forming strong and lasting relationships with clients over the phone.
- Ability and willingness to work a flexible schedule / overtime, as needed.
- Ability to take constructive feedback and implement training concepts into your ongoing development.
- Customer Service Relationship Rep duties;
- Communicates with external and internal customers through various channels (phone, email and letters) maintaining a positive, empathetic and professional attitude at all times.
- Demonstrates excellent interpersonal, written, and oral communication skills. Including the ability to ask probing questions to understand concerns and overcome objections.
Remote Customer Service Rep (No Experience) - Earn $25/hr-$45/hr, Full-Time/Part-Time, Flexible hours
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