Strategic Account Manager

ROLE : Strategic Account Manager

DEPARTMENT : Sales

REPORTS TO : Director, Strategic Accounts

STRATEGIC ACCOUNT MANAGER

Primary Responsibility : To expand revenue and profitability with enterprise-wide Strategic Account clients by building Trusted Advisor Partnerships through process-driven and disciplined professional selling techniques.

The portfolio of accounts primarily includes existing customers, with several new business development targets.

Key responsibilities include :

• building a broad network of internal and external relationships,
• continuously learning about enterprise-wide customer business operations and emerging needs,
• identifying what drives their growth and profitability,
• understanding broad Nilfisk offerings and innovations,
• identifying opportunities to position those solutions against newly defined customer needs (Value Co-Creation),
• developing and executing an on-going Account Plan by leveraging the cross-functional team,
• continuously expanding and monetizing the Business Value Plan.

The ideal candidate will demonstrate these preferred SAM competencies :

1. Understanding Organizational Priorities

a) Customer Orientation

b) Company Knowledge

c) Industry Knowledge

d) Customer Knowledge

2. Strategic Account & Opportunity Planning

a) Strategic Thinking

b) Financial / Business Acumen

c) Value Analysis & Opportunity Insight

3. Joint Solution, Development, Co-Creation & Reaching Agreement

a) Communication & Influence Skills

b) Value Co-Creation

c) Negotiation Skills

4. Multifunctional Account Team Leadership

a) Interpersonal Relationship Skills

b) Team Leadership

c) Cultural Knowledge & Sensitivity

5. Overall Relationship & Outcome Management

a) Responsible for the Corporate Customer Relationships

b) Process Discipline

c) Accountability for Business Outcomes

REQUIREMENTS

• Bachelor degree in business or equivalent required
• 7+ years of strategic, sales experience with demonstrated successes supporting National Customers
• Exceptional business acumen
• Strong presentation skills, including Powerpoint expertise
• Demonstrated ability to build trusted internal, cross-functional relationships
• Demonstrated consistent track record in exceeding sales revenue and non-revenue KPIs
• Familiarity with SAMA 7-Step Account Management Process (or similar) preferred
• Active member of Strategic Account Management Association (SAMA), including but not limited to C-SAM (SAM certification) preferred.

Let's create a cleaner future together

Clean is changing. Today, cleaning is a key contributor to health and safety, and a new clean is emerging, driven by technology and innovation.

At Nilfisk we are a driving force in this development, and we work as one team with one agenda, supporting each other across an exciting, dynamic organization.

Being part of Nilfisk means having the freedom to speak your mind and do what you do best. You will thrive by having a hands-on approach and the drive to bring your great ideas to life.

At Nilfisk you can lead, innovate and collaborate for a cleaner future. Are you ready to make a change?

We embrace diversity and equality with an environment of inclusion. We encourage everyone to apply for the position, regardless of origin, race, ethnicity, religion, physical or mental ability, gender, gender-identity or expression, sexual orientation, and age.

Nilfisk offers a competitive total compensation package. Benefits include Health, Dental, Vision, Basic and Supplemental Life, Critical Illness and Accident Insurance, Flexible Spending Accounts, Health Savings Account with Company Contribution, 401K with Company Match, Long and Short Term Disability, Employee Assistance Program, Legal Plan, Parental Leave, Paid Vacation and Sick Time, Paid Volunteer Day, Tuition Reimbursement, Wellness Reimbursement, Scholarship opportunities, etc.

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EEO is the Law

Nilfisk, Inc. is an Equal Opportunity and Affirmative Action employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors.

Applicants can learn more about our status as an Equal Employment Opportunity / Affirmative Action employer by viewing the federal KNOW YOUR RIGHTS EEO poster.