Search jobs > New York, NY > Permanent > Senior support specialist
Senior Support Specialist at NYC Fintech
Job Type : Permanent
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
Location : New York Tri-State Area
Salary : Up to 150k Base
Description : Fintech based in NYC having raised $30M in Series Funding is looking for a senior support specialist. Firm provides post-trade regulatory software for trading firms.
50 people with 15 engineers, right now all the engineers are doing the support work and they’d like someone senior to come in and take on this workload.
Qualifications :
- Track record of strong support experience in preferably a lead position, 10+ years ideally.
- Ability to write effective unit and integration tests.
- Experience with JIRA.
- Experience with CI / CD workflows using Jenkins and GitHub.
- Experience with automation engineering having built out test frameworks.
Responsibilities :
- Develop test plans, test cases, test scripts and test reports.
- Enhance existing support workflows.
- Interact with the DevOps team in building CI / CD pipelines, using Jenkins and Git.
Additional Information :
- Competitive compensation with equity potential.
- 2 days a week work from home flexibility.
J-18808-Ljbffr
Senior Customer Support Specialist
Key Responsibilities:Act as the first point of contact for customer inquiries via email, live chat, and phoneProvide platform training to clients and ensure their issues are resolved promptlyCollaborate with internal teams to address client concerns and improve product offeringsRequired Qualificatio...
Senior Staffing Support Specialist
We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law. If h...
Senior Tech Support Specialist
A company is looking for a Remote Senior Technical Assistant. ...
Sales Support, Clinical Specialist - Peripheral, Image-Guided Therapy Devices (NYC, Newark, Jersey City)
Builds solid customer relations by interfacing directly with customers including hospital physicians, catheter laboratory, operating room personnel and business office staff, training/education, research, and supporting equipment and software. Sales Support, Clinical Specialist - Peripheral, Image-G...
Senior Database Support Specialist
A company is looking for a Remote Senior Database and Application Support Concierge. NET, and VBA5+ years' experience with ETL using Microsoft SSIS or Data Factory3+ years' experience with enterprise data modeling. ...
Senior Technical Support Specialist
Provides installation, configuration, maintenance and troubleshooting support of computer hardware, software, audio/visual, networks, printers, and computer peripherals. Owns project execution on behalf of the Deskside team, ensures documentation is accurate, updates are provided to management and i...
Senior Practice Support Specialist
Prior experience working closely with attorneys, paralegals, and other litigation support and IT professionals in some or all phases of litigations/arbitrations/investigations is required including knowledge of data from preservation and legal holds to collections, reviews, and productions. Senior L...
Senior User Support Specialist
CGS is seeking a Senior User Support Specialist to join our team in supporting a wide-ranging technical support initiative for a large Federal agency. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticip...
Metric, Insights, Capacity Support, Senior Specialist
Supports Industrial Hygiene Program implementation for laboratories, pilot plants, clinical manufacturing, office environments and facility related support. Supports biosafety program implementation for laboratories, pilot plants, clinical manufacturing, office environments and facility related supp...
Senior Actuarial Support Specialist
Senior Actuarial Support SpecialistAs the Senior Actuarial Support Specialist you will be responsible for managing the implementation of the annual dividend scale for whole life policies that are maintained on three administrative systems. Guardian also provides reasonable amodations to qualified jo...