Job Description
Job Description
Benefits :
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Paid time off
- Signing bonus
- Tuition assistance
As an Outbound Specialist Associate Trainee (OSAT) with Michael Miller - State Farm Agent, you will play a crucial role in supporting the growth of a successful insurance agency through exceptional administrative and customer service skills.
Your attention to detail, organizational abilities, and desire to help people make you an ideal fit for this position. You will enhance your career while providing vital support to licensed agents and contributing to the overall success of the agency.
RESPONSIBILITIES :
- Contact current, past, and potential customers via phone, email, or text to generate prospects for the sales team
- Gather pivotal customer information for the sales team to provide a quote that makes the process seamless for clients.
- Follow up with prospects who have recently received a quote and have not responded to sales team
- Fulfill daily, weekly, and monthly quota of prospects for sales team
QUALIFICATIONS :
- Dedicated to providing excellent customer service
- Strong organizational and time management skills
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving and detail-oriented
- Ability to work effectively in a fast-paced, team-oriented environment
- Outgoing personality with a positive attitude
- Interest in learning about the insurance industry
- Desire for professional growth and development
- Willingness to obtain your property & casualty license
We look forward to connecting with you if you are the ideal customer-focused and detail-oriented team member we are seeking.
This position offers an excellent opportunity to learn about the insurance industry, with potential for growth for especially driven candidates.
Licensing and test preparation fees will be reimbursed upon passing test and obtaining license.
- Salary plus commission / bonus
- Paid time off (vacation and personal / sick days)
- Health benefits
- Profit sharing
- Growth potential / Opportunity for advancement within my office
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