Patient Care Coordinator
Job Description
Job Description
Help us build the first true Gold Standard Concierge Hearing Care Practice.
Are you faithful, able and teachable!
Do you love seniors and have a servant heart?
We are looking for a joyful person who would love serving hearing impaired seniors by coordinating their care and administrative duties.
Would you like to be part of a team with a calling to serve others before self?
Compensation : $17-$21 hourly
$17-$21 hourly
Responsibilities :
- Complete patient intakes by phone and electronically.
- Upload documents and maintain accurate patient files.
- Set up telehealth calls between patients and providers.
- Assist patients and family members with their needs by phone and virtually.
- Monitor treatment orders for timely delivery.
- Keep providers equipped so that they can serve patients in retirement communities.
- Monitor patient cases so that no patient gets forgotten.
Qualifications :
- Must be comfortable and capable of navigating and maintaining patient records in practice management software.
- Proficient in office software and email.
- Analytical skills to maintain accuracy.
- Personal relationship skills to serve patients and families.
- Excellent communication skills in writing and on phone.
About Company
St. John's Hearing is a Concierge Hearing practice serving premium retirement communities in Tampa Bay.
We are built on a culture of meeting our amazing seniors where they are and walking beside them to deliver the care they need.
Our team focuses on empathically listening so that our patients feel "heard" and know that we will do what is best for them!
We are rewarded by the smiles and joy they feel when they are reconnected to life through the gift of hearing.
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