Position Summary
A Manager In Training is brought into the organization with the sole intent of being trained and prepared for a future management role within the company.
Principal Responsibilities
- Acquire and Maintain Customers through Sales, In-Home Delivery, Customer Service and Account Management
- Compliance with all applicable Federal, State and Local laws
- Meeting company standards for quality, customer service and safety
- Meeting customer accounts, store sales, store revenue and profit goals
- Support customer growth through internal and external marketing
- Ensure a safe, clean, and pleasant store environment for customers and associates
- Train to become competent in all aspects of the business
- All other duties deemed necessary for effective store management
The MIT will train on the following concepts to become competent
- Store Sales
- Customer Accounts
- Customer Service
- In-Home Delivery
- Understanding of the company Operations Manual
- Analyze and review store financial statements and reports to ensure optimal store performance
- Inventory Management
- Managing and securing company assets via the Store Audit process
- Marketing
- Store Vehicle Management
- Preparation of daily work schedules, assigning tasks, evaluating employee performance, handling performance issues and enforcement of company policy
- Recruiting, hiring, and training to ensure efficient operations
- Setting goals and conducting weekly staff meetings
Qualifications
Useful Skills for a Manager In Training
- Effective organizational skills
- Good communication skills
- Ability to multi-task
- Desire and passion for learning
- Competitive Spirit
- Ability to negotiate and resolve conflict
- Ability to plan, organize, delegate, coordinate and follow up various tasks
- Ability to recognize and solve problems
Education and Experience
High School Diploma or GED
General Physical Requirements
- Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds
- Stooping, bending, pulling, reaching, and grabbing
- Must be able to traverse multiple flights of stairs while carrying furniture, appliances, and electronics
- Prolonged driving and standing
- Must be able to work in and outdoors in a variety of climates and weather conditions
- Insurance Requires MIT be at least age 21 to drive vehicle for work
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