Upscale Restaurant FOH/Service Manager
Job Description
Job Description
We are seeking an exemplary Restaurant FOH / Service Manager to join our upscale hospitality team! You will be responsible for providing customers with a memorable dining experience at Kitchen + Kocktails by Kevin Kelley.
You will be responsible for managing all functions of the restaurant during opening, mid or closing shifts.
Check us out : kitchenkocktailsusa.com.
Responsibilities :
- Ability to be professional at all times, attire, timely arrival, communication, leadership, etc.
- Willingness to lead by example.
- Increase revenue.
- Manage inventory
- Market and promote Kitchen + Kocktails
- Maintain the entry, lobby, dining, and hosts / hostess areas.
- Effectively manage wait lists.
- Maintain the cleanliness of the restaurant and restrooms.
- Oversee guest services and resolve issues.
- Oversee, train, coach, and mentor FOH staff.
- Interview team members.
- Effectively manage employee conflict
- Create and adjust staff schedules to meet restaurant needs.
- Adhere to all safety and sanitation regulations.
Qualifications :
- Flexibility to work all shifts, weekends, and some holidays.
- Personable, and positive personality
- High energy with experience working in a high-volume restaurant.
- Minimum of 5 years as a restaurant manager in full service
- Prior experience in an upscale casual or fine dining restaurant highly preferred
- Strong leadership qualities
- Effectively manage guest complaints with a positive and empathetic attitude and demeanor
- Ability to thrive in a fast-paced environment.
- Excellent written and communication skills
- Strong attention to detail
- Ability to effectively manage stressful times while at work.
- Empathetic towards guests and employees
Company Description
Kitchen + Kocktails by Kevin Kelley is revolutionizing the way Americans enjoy elevated comfort food. Kitchen + Kocktails by Kevin Kelley is more than just a restaurant, it is a home and a way of living your best life.
Company Description
Kitchen + Kocktails by Kevin Kelley is revolutionizing the way Americans enjoy elevated comfort food. Kitchen + Kocktails by Kevin Kelley is more than just a restaurant, it is a home and a way of living your best life.
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