Customer Service Representative

Job Description

Job Description

Company Description

To tell the story of North 40 Outfitters is to tell a success story of the people of the Northwest. We do what we love, and love what we do because we’re passionate. We’re dedicated. We give it all we’ve got and then we get up in the morning and do it all over again. We’re farmers and ranchers. We’re barrel racers and river chasers. We’re honest. We’re helpful. And our families, our friends, and our communities are everything. This is us. This is who we are. It’s what we do every day.

Our Values :

• Embrace Authenticity
• Encourage Transparency
• Promote Learning
• Build Trust
• Earn Respect
• Deliver Value
• Serve Our Customers

Job Description

North 40 Outfitters in Great Falls, MT  is looking to hire a  Full-Time Customer Service Representative  to join our team.  We believe that each team member plays a vital role in the success of our company.  We are looking for authentic and enthusiastic people who love our lifestyle and believe in service before self.  As a Customer Service Representative  at North 40, your main priority is to connect with our customers and provide each of them with an exceptional experience.  You will be responsible for answering customer calls and emails as well as social media inquiries. You will also assist with online order discrepancies by responding directly to the customers and working with the store teams to correct future order issues.

This full-time position requires the ability to work all scheduled shifts between the business hours of Mon-Fri 8 am to 6 pm, and rotating weekends 8 am to 5 pm. This shift can include working weekends and certain holidays and will require flexibility in scheduling based on business needs.

Qualifications

Additional Information

BENEFITS & COMPENSATION

We offer a competitive wage, a rewarding work environment, and generous benefits and perks such as paid holidays, a 401(k) option, Health Savings Accounts (HSAs), medical, dental, vision, and life insurance, and a phenomenal employee discount on all products North 40 sells.

North 40 Outfitters is proud to be an Equal Opportunity Employer.