Job Description
Job Description
Title : Receptionist
Department : Administration
Qualifications :
1. Secretarial experience that includes typing, filing skills; knowledge of office equipment required.
2. High school diploma preferred
3. Sense of responsibility, and organizational ability required.
4. Recognition of the importance of confidentiality regarding staff and resident information required.
5. Ability to communicate well verbally and in writing necessary.
6. Ability to handle heavy typing load with accuracy required.
7. Personable manner towards residents, staff and visitors required. Maintains highest level of Customer Service practices.
8. Ability to perform multiple tasks with many interruptions required.
Job Duties :
1. Answer phones and greet visitors in a friendly manner; ensure that needs of caller or visitor are responded to effectively or by referral to appropriate staff.
2. Perform correspondence typing and filing for Administrator.
3. Record and coordinate appointments for Administrator.
4. Perform typing assignments for facility staff upon request.
5. Report suspicious persons to Administrator and ensure that visitors abide by visiting rules.
6. Distribute paychecks to staff.
7. Deliver newspapers to residents.
8. Handle information about staff and residents in a confidential manner.
9. Treat residents with respect and kindness and observe rights of residents at all times.
10. Attend staff meetings and required or preferred in-service training.
11. Generate and develop ideas, which improve the quality of care for residents or increase job productivity and satisfaction.
12. Perform all job duties according to safety rules and practices required for this position, and as required to ensure the general safety of staff, residents and visitors of this organization.
13. Exhibit the highest level of customer service towards staff, residents and visitors.
14. Perform other work duties as assigned by the Administrator.
Must be Available weekends and holidays .
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