Senior Service Assurance Engineer

VirtualVocations
Brooklyn, New York, United States
Full-time

A company is looking for a Senior Service Assurance Engineer.Key Responsibilities : Interpret customer issue reports and communicate with customers for troubleshootingAnalyze service orders and master service agreements for appropriate circuit designLead incident calls, coordinate troubleshooting efforts, and provide ongoing reportsRequired Qualifications : Bachelor's degree in an engineering discipline or equivalent experienceMinimum 5 years of telecom experienceExperience with network automation, telecom standards, and fiber engineering network designProficiency in MS Office, Google suite, and fiber test analysis softwareAdvanced project leadership and customer management skills

5 days ago
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