CHILD CARE ATTENDANT

Child Care Attendant

Amarillo Town Club

Amarillo, TX

2 Positions Open

PRN (relief as needed)

4pm - 8pm - Rotating Days

8am -1pm - Rotating Days

ESSENTIALS OF JOB :

Promotes the highest level of customer service at all levels, at all times.

Provides excellent customer service by establishing and maintaining effective relationships with members, supervisor, peers, fellow employees, and the public in order to maintain a high level of customer satisfaction. (constantly)

Greets members and guests constantly and by name (frequently)

Responds to, resolves, or refers customer inquiries effectively and in a positive manner. (constantly)

Provides a clean, safe, and fun child care environment. (constantly)

Reliably completes daily assignments including, but not limited to the following :

o Performs responsibilities related to opening and closing the nursery. (constantly)

o Attentively watches and attends to the children in the nursery. (constantly)

Promotes and adheres to the policies of the Amarillo Town Club including, but not limited to, the following.

o Properly checks infants and children in and out of the nursery following established security procedures. (constantly)

o Enforces Amarillo Town Club rules. (constantly)

Participates in comprehensive staff training. Maintains an acceptable level of participation in educational activities for the development of skills necessary to perform job assignment. (constantly)

Communicates effectively, accurately and systematically with supervisor, peers, fellow employees, the membership population, and the public.

Orients parents in regard to policies and procedures of the nursery and maintains positive rapport with all members and coworkers. (constantly)

Maintains a safe work environment and helps ensure that established safe work habits are adhered to by all employees. Responds to incidents at the facility, completes Incident Report Forms and notifies Supervisor. (occasionally)

Is compliant with all applicable local, state and federal regulations.

Coordinates nursery services with other departments. (frequently)

Ensures sound management of company resources. (constantly)

Must be able to commit the time necessary from an attendance and punctuality standpoint in order to accomplish the above specified Essentials of Job. (constantly)

MINIMUM REQUIREMENT :

EDUCATION : High School Diploma or GED equivalent preferred.EXPERIENCE : Work experience in child care services and customer service preferred.

SKILLS / LICENSURE / CERTIFICATION : Communication skills, organizational skills,customer relation skills. Must have good written and verbal communication skills.

Must possessgood social skills and poise. Must display good follow-through skills.

PHYSICAL / SPECIAL DEMANDS :

1. Must be able to lift up to 70 lbs., move up to 315 lbs. with assistance, and position self toreach up to 7 feet.2. Must be able to move about the facility 33-66% of an 8-hour workday.

3. Must be able to remain in a stationary position up to 33% of an 8-hour workday,tolerating from 30 minutes up to 1-hour sessions.

4. Must be able to tolerate and demonstrate safe body mechanics, including kneeling,stooping, crawling, and twisting positions.

5. Must exhibit good organizational, numerical, alphabetical, reading, and writing skills.6. Must be able to problem solve and respond quickly and calmly in stressful situations.

7. Must be able to hear to respond to telephone, overhead intercom, employee and memberinquiries and in turn communicate effectively with employees and customers.

8. Visual acuity required to read reports, and for the monitoring of members / guests,including their operation and use of Amarillo Town Club equipment.

9. Cognitive skills required for reasoned interpretation of assessment and in all programneeds along with good coordination and fine motor skills in grasping, adjusting controlsand typing on computers.

10. Ability to ascend / descend 22 steps up to 10 times daily.11. Possible exposure to clients with infectious conditions