Outside Pro Sales Representative - Miami
Job Summary
Expand the sales thru the new contractor channel with a focus on targeted contractor segments
Achieve defined sales goals in this channel as a key metric of performance
Build long-standingrelationships with targeted contractor segments
Build brand awareness and penetration in the contractor channel
Working safely is part of our culture and is a condition of employment
Essential Duties and Responsibilities
Provide support and energy in cross-functional coordination to enhance delivery of a consistent customer experience for the contractor segment
Proactively communicate important business issues and opportunities to appropriate departments and management
Put priorities and efforts on driving team success and accomplishment over individual goals
Develop strong business relationships with customers and provide a solid understanding of their needs
Responsible for the development and management of contractor segment.
Work all appropriate departments (Sales, Marketing, Distribution, Customer Service, etc.) to exceed sales goals
Formulate key account plans as needed to enable the execution of sales and marketing strategies
Develop and manage channel-specific tracking and reporting and communicate ongoing results to management
Establish, cultivate and maintain quality relationships with customer segments
Take accountability and ownership for the CRM processes with customer
Identify training opportunities and communicate to management
Identify new product opportunities
Provide territory and market information to better develop sales and marketing efforts.
Provide Service and Product Knowledge to professional channels
Qualifications and Experience
Bachelor’s degree
5 plus years of related sales and / or customer service experience and / or training
2 to 3 years of National Account Management experience
Experience with negotiating and fulfilling national customer contracts
Skills, Knowledge, and Abilities
Strong networking and relationship-building skills
Ability to work effectively across functions to achieve desired customer satisfaction goals
Strong problem-solving skills
Exceptional Negotiation skills
Ability to adapt approach and style to achieve account objectives
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