Job Description
Job Description
Company Overview :
The Agile approach focuses on speed from eliminating unnecessary time in the clinic, to accelerating access to specialists, to driving faster recover.
Every aspect of patient care, employer support, and integration with claims teams can be improved upon by focusing on speed of execution and communications.
We engage patient with aggressive scheduling and follow-up, engage claims teams with better information and insights, and engage employers with information and education that reduces lost time and keeps their employees on course for return to work.
Our flexible workflows for employers and payors reduce gaps in communication and simplify referral and authorization processes.
The Center Medical Director works with the Center Leadership Team at assigned Center, and under the direction of the Chief Medical Officer directs the Center's medical policies and programs ensuring the delivery of affordable, efficient, responsible, and accountable occupational healthcare of the highest quality to business, industry and patients in accordance with Agile’s policies, practices and procedures.
Responsibilities
- Spends 100% of time in a center providing direct patient care, leading by example, enhancing processes and procedures to minimize visit times, and creating an exceptional patient experience
- Ensures day-to-day execution as the Primary Treating Physician (PTP) for all injuries collaborating with therapists and specialists to drive optimal clinical outcomes and expedite case closure
- Manages clinicians and support staff and complies with all supervisory physician requirements for PA / NPs
- Creates a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, and patient safety
- Works with medical leadership to identify and implement changes to ensure continuous clinical improvement and efficiency
- Masters use of clinical systems to ensure efficiency, excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow through on all patient care orders
- Ensures compliance with individual State Practice Act / Rules and Regulations / WC Regulations
- Calls and communicates to employers on all new injuries and other significant clinical changes
- Actively participates in team meetings with Center Manager and Center Therapist to improve quality, patient safety, case management, and ensures the ongoing development and growth of the center's business
- Maintains and cultivates relationships with center clients and payers while responding to requests within 24 hours
- Works with medical and clinical leadership to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies
- Develops and supports colleague success through all aspects of the talent life cycle for staff clinicians and support staff within the center
- Fosters an environment of collaboration, professionalism, patient / colleague safety, quality care, continuous improvement and reward and recognition
- Promotes center initiatives and workflows that are consistent with those in other centers
- Possesses financial awareness and provides input to center budget and key business metrics
- This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.
Requirements
Education / Credentials
- Graduate of an accredited medical program with a M.D. or D.O. with an unrestricted medical license in the state where employed
- Board certified or eligible by ABPM, ABFM, AOA, or medical board in the state where employed and in accordance with state laws of practice
- Licensure requirements of the state of jurisdiction
- BLS and AED Certified; ACLS Certified, preferred
- NRCME Certified (DOT Medical Examiner)
- DEA required
Job-Related Experience
Five to eight years of experience in occupational medicine, urgent care or an emergency setting
Job-Related Skills / Competencies
- Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
- Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
- The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
- Demonstrated knowledge of occupational medicine requirements (state specific)
- Demonstrated working knowledge of clinical operations, OSHA, DOT
- Medicine knowledge
- Biology knowledge
- Chemistry knowledge
- Systems evaluation knowledge
- Knowledge of human behavior and performance
- Customer and personal service knowledge including needs assessment, meeting quality standards for services and evaluation of customer satisfaction
- Judgment and decision making
- Critical thinking
- Speaking to effectively convey information to supervisors, peers, or customers
- Demonstrated knowledge of techniques and information needed to diagnose and treat human injuries
- Demonstrated administration and management knowledge
- Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity
- Ability to put patients first and enjoys treating patients
- Must be a team player in a multidisciplinary environment
- Demonstrates a value of all contributions to product and outcome
- Displays a professional, approachable, and selfless demeanor at all times both to external and internal clients
- Agrees, supports, and commits to Agile’s core practice standards and policies and procedures
- Skilled in reviewing the clinical work of others according to professional standards and practice guidelines
- Ability to supervise, evaluate, and develop staff
- Ability to display high degree of inspiration for team members to retain focus of providing highest levels of customer satisfaction
- Willingness to learn and continuously improve, to be audited, observed, and reviewed; is positively responsive to feedback
- Basic computer skills, including email
- Preferred experience with electronic medical record application
- Demonstrated ability to coach, instruct and teach
Benefits
- Optimal work life balance with no nights, no weekends, and no holidays requirement to work
- Training provided to improve occupational medicine knowledge
- Center Achievement Bonuses
- Medical Malpractice Coverage CME Allowance / Time
- 401(k) with Employer Match Medical / Vision / Prescription / Dental Plans
- Life Insurance / Disability
- Paid Time Off / Holidays
- Agile is an Equal Opportunity Employer, including disability / veterans
Why You Should Join Our Team
We are a rapidly growing company with a fun and collaborative work environment. We are passionate about disrupting the world of occupational medicine, and we are committed to providing our customers and patients with the best possible experience.
We offer our employees competitive salaries, commission, and benefits, and we give them the opportunity to make a real impact on the business.
Agile Occupational Medicine is an Equal Opportunity Employer. Agile does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
All employment is decided upon qualifications, merit, and business need.