Job Description
Job Description
Why You’ll Love Being a Customer Service Representative at H2O Care
Are you passionate about communications and customer interaction? If so, please keep reading because we are looking for people like you.
Join the H2O Care team today in this Customer Service Representative job in our Middleton, MA location.
Since 1989, H2O Care has provided full-service, innovative, and reliable water testing and treatment solutions to residential and commercial clients.
We are focused on making water better for families and businesses in our communities and your work here will play a key role in contributing to this cause.
When you join H2O Care, you become part of a team with strong core values and an environment of mutual trust and respect.
As a customer service rep, you will learn about options for your customers to provide better health and peace of mind. Not only will your work be appreciated, but you will also be backed by a supportive team and leadership that cares about your personal needs.
Customer Service Representative Member Job Overview :
H2O Care is currently seeking an experienced individual with excellent communication and organizational skills to assist in ensuring our customer service experience remains top notch.
We are offering an exciting opportunity to work in a rapidly growing and dynamic company, with the opportunity for career advancement.
As a Customer Service Representative, you will be the first point of contact for a customer to H2O Care and are responsible for representing the company while leaving the customer enthusiastic about working with us.
Your role will be to help determine what customers’ needs are, schedule appointments or guide them to the appropriate contact person.
Ideal candidates will have at least 2 years of customer service experience with a focus on problem resolution and the ability to excel in a team environment.
Experience in the water treatment, plumbing or other contractor services is a plus.
Benefits Include :
- Health, Vision, Dental & Life Insurance
- Three weeks PTO (vacation, personal, sick) in addition to paid holidays
- Flexible schedule
- Regular bonus pool
- Annual bonus eligibility
Reports to : Cindy Wooldridge, Office Manager
Salary / Wage : $40,000 - $49,000 / year
Job Type : Full-time
Responsibilities Job Responsibilities :
- Ability to process work orders, customer payments, and invoices effectively
- Communicate with technicians across multiple offices and schedule service calls / installations
- Inbound and outbound customer calls and emails while also assisting clients when they enter the shop
- Conduct follow-up calls responding to technical and sales inquiries while logging info into computer databases
Required Skills Job Qualifications :
- High School Diploma or GED required; College degree preferred
- Experience with scheduling
- Strong communication skills, both verbal and written
- Highly organized and ability to prioritize in a fast-paced environment
- Attention to detail
- Ability to multi-task in a team atmosphere
Customer Service Representative
As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. Customer Service Representative. All ...
Customer Service Representative (Work from home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...
Customer Service Representative
Customer Service Representative-(3290198). Reporting to and working under the general direction of the Manager, the Customer Service Representative resolves guarantor/patient account balances. Our goal is to resolve all of the patient’s concerns while maintaining positive relationships with the guar...
Part Time Customer Service Representative $20 hourly
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution ti...
Customer Service Representative (Full-Time) -
The responsibility of the Customer Service Representative is to act as the initial point of contact to answer and direct customer inquiries across all communication channels including phone, email, social media, and the e-commerce platform. Provide informed recommendations on the customer service pr...
Customer Service Representative
Reporting to the Director of business development, the Customer service representative will be in charge of providing a customer and internal support for the DE LA FONTAINE products. Customer Service Representative. The service offered to customers. Answering customers’ questions on various matters ...
Customer Service Representative II
The Customer Service Representative will be responsible for general customer service support primarily focused on providing part and pump price quotes, processing part and pump orders and assisting with warranty claim and invoice billing issues. Customer Service Representative II. Perform Customer S...
Customer Service Representative
Customer Service Representatives. Customer Service Representative Description: . The CSR will drive customer satisfaction and revenue by exemplifying a customer-centric attitude delivering superior service. Build positive relationships by identifying customer needs, researching issues, resolving cu...
Customer Service Representative
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Are you a people person? Do you love helping other...
Customer Service Representative
We are currently recruiting top talent for our Central and Pacific time zones for Medicare Retiree Solution Customer Service Centers. Our goal is to provide compassionate, innovative, and proactive customer service to our Medicare members. Customer Service Experience Preferred. Anchored in our brand...