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Crew Leader

Crew Leader

Tropical Smoothie CafeAlexandria, LA, US
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Job Description

Job Description

SUMMARY OF RESPONSIBILITIES

At Tropical Smoothie Cafe, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our Crew Leaders are key to delivering on this promise which is driven by our four values : Solid Relationships, Playing to Win, Creative Spirit and Living Better. If you are Smart and have Integrity, Drive, and Enthusiasm, you would be a great Tropical Smoothie Cafe Crew Leader.

ESSENTIAL FUNCTIONS

  • Interacts with crew members and customers using Tropitude (Tropitude is our mojo and what makes Tropical Smoothie Cafe fun and different and means having energy and creating a positive atmosphere).
  • Delivers Unparalleled Hospitality to each customer that visits our cafe.
  • Knowledgeable and proficient in each position within the cafe.
  • Successfully completed the Caf Basics Training Program and Certified Trainer Program.
  • Ensures each station is operating to Tropical Smoothie Cafes standards.
  • Trains and coaches crew members during each shift to ensure brand standards are upheld.
  • Uses tools to accomplish goals, manage labor and control inventory.
  • Performs any additional tasks necessary to run the cafe.

REQUIRED EXPERIENCE

  • Experienced Tropical Smoothie Cafe Crew Member.
  • Legally able to work within the State and Federal guidelines.

    • PHYSICAL REQUIREMENTS

  • Continuous standing and walking throughout the duration of each shift.
  • Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice or taking out trash.
  • Constant face-to-face interactions with crew members and customers.
  • Safely navigate in a fast-paced cafe environment.
  • Ability to multi-task and remain positive in sometimes stressful working conditions.

    • WORKING CONDITIONS

  • Most shifts are between six to eight hours, but this may vary.
  • Crew Leaders can expect to have some early mornings, late evenings, weekend and / or holiday hours and may have additional opening / closing responsibilities.
  • Lead Crew Members by demonstrating Tropical Smoothie Cafes core values in all interactions.
  • Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift.
  • Fun, fast-paced, upbeat environment with no fryers!
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