Job Description
Job Description
Landscapers Supply, Inc.
Department : Lawn & Garden
Job Title : Lawn and Garden CSR
Reports To : Store Manager
Full / Part Time : Part Time
Direct Reports : Store Manager
Salary / Wage : $12 and up, based on experience
About Landscapers Supply and Hardware (affiliated with ACE Hardware and Do It Best Hardware)
Are you an outdoor enthusiast? Do you love gardening, landscaping, or DIY home projects?
At Landscapers Supply, we take pride in revolutionizing the traditional shopping experience for landscaping professionals, weekend warriors, and outdoor enthusiasts.
Our stores offer a unique spin on traditional mom-and-pop hardware stores by providing a full line of commercial-grade power equipment, bulk landscaping materials, and a full-service power equipment shop.
With multiple locations in the Upstate of South Carolina, we cater to homeowners and professionals alike who seek better quality, service, and selection.
Think you’d be a good fit?
Join the Landscapers Supply Team!
As part of our team, you share our values geared toward the on-going success of our customers and fellow associates :
Innovate Strive to be the best in space and inspire a growth mindset
Motivate Develop all employees and instill a common purpose
Praise Love our customers and teammates via open communication
Amaze Exceed the expectations of every customer!
Collaborate Work together in a positive, flexible and efficient way
Trust Have respect for all customers and teammates integrity matters!
Landscapers Supply is a place where you can make an IMPACT every day!
Benefits (some benefits may vary based on FT / PT availability)
Health / Dental Insurance
Paid time off
Paid holidays
401(k) matching
Closed on Sundays
Employee discount
Professional development
Opportunities for advancement
Job Description
As a Lawn and Garden Customer Service Representative , you will play a major role in supporting Landscapers Supply’s ability to serve our customers.
You will be the face of the Lawn and Garden department and responsible for ensuring an excellent customer experience.
The ability to help customers with questions or finalizing a purchase with a smile and pleasant shopping experience will be required.
You will represent and promote the sales operation of Landscapers Supply / Ace Hardware in a positive manner that ensures customer satisfaction.
Responsibilities
- Greet Customers entering or leaving your department with a smile and pleasant personality
- Engage customers in a friendly, courteous, and respectful manner in person and on the phone.
- Ask customers open ended questions to determine their needs
- Maintain work area, and surrounding areas in a clean and professional manner.
- Report to your Manager any Security and loss prevention issues.
- Verify checks and watch for counterfeit cash.
Required Qualifications
- Good Math Skills
- Organization skills
- Strong communication and customer relationship skills
- Customer satisfaction-oriented
Desired Qualifications
- Knowledge of Paladin POS system
- Basic knowledge of selling Lawn and Garden Materials
Physical Requirements
Ability to lift and handle up to 70 lbs.
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