Candidate must possess at least Bachelor's / College Degree in Computer Science, Computer Engineering or related IT course from a Reputable College / University.
At least 2 years of experience in a related function is required.
Experience in remote desktop and onsite technical assistance is required.
Provide / demonstrate at least 2 years leadership experience with an ability to head and direct technical support teams.
Excellent analytical and problem solving skills, combined with the ability to provide quick resolution to problems.
Has project management skills, must be research, goal and result oriented, excellent verbal and written communication, should be able to effectively communicate with technical & non-technical people.
Can work with minimal supervision and must be willing to work long hours and be on-call duty.
Experience in technical coaching and staff development is mandatory.
Technical Support And End User Services Manager (San Juan)
The Technical Support and End User Services Manager will be the lead onsite technology resource 24/7. Has project management skills, must be research, goal and result oriented, excellent verbal and written communication, should be able to effectively communicate with technical & non-technical people...
Technical Support And End User Services Manager
The Technical Support and End User Services Manager will be the lead onsite technology resource 24/7. Has project management skills, must be research, goal and result oriented, excellent verbal and written communication, should be able to effectively communicate with technical & non-technical people...
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Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. That means understanding, res...