Client Consultant, Associate Director, Financial Risk Analytics, Credit and Risk Solutions

About the Role

Grade Level (for internal use) :

Department overview :

Financial Risk Analytics (FRA) delivers enterprise risk solutions to some of the largest firms in the financial services industry, and is part of S&P Global, a dynamic entrepreneurial company listed on the New York Stock Exchange.

FRA is currently investing in their technology platform to develop a number of new revenue generating products, leveraging open source and big data technologies.

These include visualisation, risk aggregation and smart data initiatives that address new data, risk and regulatory requirements and are highly visible and strategic within the organisation.

FRA also uses successful conventional technologies such as distributed computing based on grids, large data formats such as HDF5, and message queue for both batch and real-time what-if type calculations.

These initiatives are using best of breed technologies, such as Hadoop, Spark, HDFS, HBase, Cassandra along with in-house developed technologies, and the successful candidate will be working in a fast paced, dynamic team environment, building commercial products which are at the heart of the business.

The Client Onboarding, Integration and Support Services team is responsible for delivering our solutions to our clients, from pre-sales through go-live.

Position summary

This position is for an Associate Director level Tokyo-based Business Senior Consultant running FRA client implementation projects across APAC, with a focus on Japan.

In addition to the detailed job description below, client relationship management is an important requirement of the role.

Ensuring a high level of satisfaction by effective management of client needs is a core part of project management in FRA.

Duties & accountabilities

• Manage a portfolio of FRA prospects and clients in managing and controlling a wide variety of project activities
• Prepare and execute on senior stakeholder reporting and communication needs
• Effectively communicate overall project status to internal and external stakeholders
• Balance the resourcing schedule for in-progress and planned project work
• Provide an ongoing risk management capability for the business
• Prepare and maintain business case and project initiation materials, including the ongoing project pipeline
• Capture and consolidate project metrics, and implement and leverage KPIs across the group, to assist in ongoing planning and continuous improvement
• Prioritise tasks and effectively manage day to day issues
• Coordinate project and workflow management with financial engineering, design, development and QA teams
• Support and review the work of other project managers within FRA, in applying best practice and standardized process where appropriate
• Support and provide holiday cover for other project managers
• Be flexible in dealing with large waterfall, agile, and RAID deliveries as required by the needs of the project in question
• Co-ordinate release window activity between various impacted groups and stakeholders
• Support FRA sales colleagues through the sales process as required
• Includes taking complete ownership of the steps that needs to be taken to deliver daily results to clients
• Quality check input and output data
• Troubleshoot errors and work with internal groups to provide resolution
• Respond to client requests by providing detailed analysis and feedback
• Perform testing to ensure the product in UAT, pre-prod environment emulate the same design setup in the production environment as well

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information.

Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit

What’s In It For You?

Our Purpose :

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow.

At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People :

We're more than 35,000 strong worldwide so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it.

We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business.

We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values :

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead.

We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits :

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you and your career need to thrive at S&P Global.

Our benefits include :

Health & Wellness : Health care coverage designed for the mind and body.

Flexible Downtime : Generous time off helps keep you energized for your time on.

Continuous Learning : Access a wealth of resources to grow your career and learn valuable new skills.

Invest in Your Future : Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

Family Friendly Perks : It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

Beyond the Basics : From retail discounts to referral incentive awards small perks can make a big difference.

For more information on benefits by country visit :

Diversity, Equity, and Inclusion at S&P Global :

At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation Powering Global Markets.

Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work.

It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.