PACE Business Development Representative

Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options.

Founded by a Latina grandmother / community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country.

With over 62 sites, over 227,000 patients, and over 417,000 visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population.

We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.

Job Roles

• Promote the PACE Program marketing plan in achieving referral and conversion goals.
• Develop, manage, and maintain qualified leads through referrals, telephone canvassing, face-to-face meetings, cold calling, email, and networking.
• Conduct research in developing new referral channels, prospects, and qualified leads.
• Create and conduct effective presentations.
• Develop and maintain communication documentation to reflect follow-through efforts with referral sources and differentiating referral sources.
• Develop strong business relationships with referral sources to effectively educate on the PACE Program services offered using technical selling skills and in-depth program information.
• Identify the needs of each potential PACE Participant in aligning to the values and services that the PACE Program provides.

Demonstrate an empathetic understanding based on strong listening skills.

• Participate and contribute to the development of the PACE Program related educational programs offered to referral sources, potential PACE Participants, and their families.
• Ensure accurate records are maintained of all marketing and prospecting activities to include calls, presentations, closed transactions, and follow-up.

Report outcomes, successes, and failed attempts on a weekly basis.

• Collaborate with members of the Interdisciplinary Team (IDT) and enrollment team as necessary during the enrollment process.
• Lead tours of the PACE Center for potential participants, family members, and referral sources.
• Perform other duties as assigned.

Education / Certifications / Licenses / Registrations

• Bachelor’s degree in human services, business, marketing or a related field required.
• Ability and means to travel as needed in a timely manner within San Diego County, to locations that may have limited access to public transportation;
• proof of liability and property damage insurance on vehicle used is required. DRIVER REQUIREMENTS : Age 21; Licensed for a minimum of 3 years;

No violations and / or accidents within 3 years; No vehicle related suspensions / reinstatements; No DUI, reckless or felony Driving within 7 years.

Experience / Specialized skills (including Language)

• 3 5 years minimum experience related to proven successful sales and marketing.
• 3 5 years minimum experience related to the senior adult population, the healthcare field, healthcare management, managed care or nonprofits;

or equivalent combination of education and experience that provide the skills, knowledge and ability to perform the essential job duties.

• Goal oriented with strong organizational skills.
• Self-motivated and self-directed.
• Demonstrated ability to communicate in a direct, empathetic and understanding manner.
• Ability to work effectively with culturally, economically and educationally diverse populations.
• Bilingual (English / Spanish) preferred.
• Strong analytical, critical thinking, and problem-solving skills.
• Successful track record in cultivating and building strong relationships with clients, staff, and coworkers.
• Creative problem solver who thrives when presented with a challenge.
• Demonstrated ability to multi-task, prioritize, and manage time effectively.
• Ability to be successful with minimal guidance, be proactive, and be comfortable in handling uncertainty.
• Strong knowledge of managing and interpreting statistics and data for reporting purposes.
• Proficient in computer applications to include Microsoft Office Suite of Word, Excel, Outlook, and PowerPoint.

Physical Requirements / Working Environment

Bending (neck) : OCCASIONALLY (1 - 3 HRS)

Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.

Bending (waist) : RARELY (0-1 HRS)

Carrying 0 - 10 lbs : RARELY (0-1 HRS)

Carrying 11 - 25 lbs : NEVER

Carrying 25 - 50 lbs : NEVER

Carrying 51 - 75 lbs : NEVER

Carrying 75 lbs : NEVER

Climbing (ladder) : NEVER

Climbing (stairs) : RARELY (0-1 HRS)

Driving : To drive from one clinic or another, or in the community : Regular Driving (More than 3 days / week)

Exposure to blood borne pathogens and biohazards : NO

Exposure to dust, gas, fumes, or chemicals : Office supplies

Fine manipulation : OCCASIONALLY (1 - 3 HRS)

Kneeling : RARELY (0-1 HRS)

Lifting 0 - 10 lbs : RARELY (0-1 HRS)

Lifting 11 - 25 lbs : NEVER

Lifting 25 - 50 lbs : NEVER

Lifting 51 - 75 lbs : NEVER

Lifting over 75 lbs : NEVER

Power Grasping : OCCASIONALLY (1 - 3 HRS)

Pulling 0 - 10 lbs : OCCASIONALLY (1 - 3 HRS)

Pulling 11 - 25 lbs : RARELY (0-1 HRS)

Pulling 25 - 50 lbs : RARELY (0-1 HRS)

Pulling 51 - 75 lbs : NEVER

Pulling over 75 lbs : NEVER

Pushing 0 - 10 lbs : RARELY (0-1 HRS)

Pushing 11 - 25 lbs : RARELY (0-1 HRS)

Pushing 25 - 50 lbs : RARELY (0-1 HRS)

Pushing 51 - 75 lbs : NEVER

Pushing over 75 lbs : NEVER

Reaching (above shoulder level) : RARELY (0-1 HRS)

Reaching (below shoulder level) : RARELY (0-1 HRS)

Repetitive use of hand : CONSTANTLY (6+ HRS)

Simple Grasping : OCCASIONALLY (1 - 3 HRS)

Sitting : CONSTANTLY (6+ HRS)

Standing : OCCASIONALLY (1 - 3 HRS)

Twisting : RARELY (0-1 HRS)

Use of Personal Protective Equipment : N / A

Walking : OCCASIONALLY (1 - 3 HRS)

Working around equipment and machinery : Office equipment

Ages of Patients Served : Older Adults

In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits or potential bonuses : 64,480.00 - 85,973.33.

If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and / or experience.

In addition to these factors we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer.

Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth.

We also offer a generous compensation and benefits package.

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