Job Summary / Company :
Do you have customer service and / or sales experience and thrive working in a fast-paced environment? Sparks Group is seeking a dedicated, professional, Customer Service Specialist for a well-respected partner in Columbia, MD.
If you’re looking to work for a team-oriented company with growth opportunities, then apply today!
Responsibilities :
- Handle a high volume of inbound and outbound calls
- Manage orders and communicate order status to customers
- Track product shipments
- Act as a liaison between customers, sales representatives and vendors
- Precisely process sales requests and identify areas in need of improvement
Qualifications / Background profile :
- College degree or equivalent experience required
- Minimum 2 years of customer service or inside sales support experience
- Proficiency with MS Office
- Excellent written and verbal communication skills
- Strong attention to detail
- Must be able to multitask in a fast-paced environment
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