We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel.
You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us.
The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Compensation :
$16 - $18 hourly
Responsibilities :
- Handle customer complaints as necessary
- Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
- Connect with the housekeeping department to ensure guest accommodations are ready
- Bookkeeping : keep accurate records of all hotel guest account information
- Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
Qualifications :
- Must have graduated high school, received a GED or equivalent
- Has experience answering telephone calls and troubleshooting stressful situations
- Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
- Has previous experience or working knowledge of Microsoft Office and reservation management systems
- At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
About Company
Mission Bay Inn San Diego, Hogan Hospitality, has an excellent location across the Highway 5 from Mission Bay,1 block to San Diego Trolley, offering health, dental, vision, and life insurance, and friendly staff.
Front Desk Agent
Front Desk Agents have 3 primary purposes, including, but not limited to - 1) Greeting guests with a friendly and sincere welcome, 2) Registering guests and handling cash, and 3) Maintaining proper record keeping for guest accounts. Create reservations for guests who are at the desk or who call in a...
Front Desk Agent - Ac Hotel By Marriott Gaslamp San Diego
As a Front Desk Reception agent, you'll have every opportunity to make someone's stay, by making their day. As a Front Desk / Reception Agent, you will:. Front Desk / Reception Agent brings to life the brand's core values in all aspects of the operation. Our robust portfolio consists of Wendy's fran...
Front Desk Receptionist
Are you a talented multi-tasker who loves interacting with people? Were looking for a positive and professional Front Desk Receptionist to be the face of our local business. Maintains front office, work area, kitchen, supply room, and conference room clean/neat Make visitors comfortable, offer wate...
Front Desk Agent
Previous experience at a hotel front desk is a plus, but not a must. Ready to kickstart your career in the hospitality industry? Join us at Huntington! We’re all about managing and developing top-tier Marriott and Hilton branded hotels. Be the face of our hotel, welcoming guests with a warm smile an...
Overnight Front Desk Agent
Front Desk Agents have 3 primary purposes, including, but not limited to - 1) Greeting guests with a friendly and sincere welcome, 2) Registering guests and handling cash, and 3) Maintaining proper record keeping for guest accounts. Create reservations for guests who are at the desk or who call in a...
Front Desk Supervisor - The Shores Hotel
The La Jolla Beach & Tennis Club is currently seeking a highly skilled Front Desk Supervisor to join our team at our beautiful oceanfront property!. Supervises the Front Desk in its day-to-day operations and helps ensure overall guest satisfaction by solving problems. Trains and supervises front des...
Full-Time Front Desk Agent
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, includ...
Hotel Front Desk Agent for Historical Downtown Boutique (Full-time)
The Horton Grand Hotel is a boutique hotel located in the heart of San Diego's Gaslamp Quarter and is steps away from the Convention Center, restaurants, shopping, and entertainment. We're looking for Front Desk Agent to join our amazing team!. ...
Front Desk Agent
Omni Hotels & Resorts is seeking Front Desk Agent at the Omni San Diego Hotel! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! . Front Desk Agents are responsible for prov...
Front Desk Agent - Four Points by Sheraton San Diego
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, includ...