Fair and Responsible Banking Assessment and Analysis Program Manager

When you join Sallie Mae, you become a champion for all students.

We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school.

To help them Start smart. Learn big.

Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique.

They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.

We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students and for each other.

This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.

Feeling your best allows you to do your best. Our benefits take care of the whole you from physical and mental to financial and professional.

You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.

We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking why not? when tackling challenges, and continuously learning new skills.

Come do more than join something, change something. For students, for future generations, for the future of education.

What You'll Contribute

The Senior Manager, Compliance Risk reports to the Compliance Risk and Fair & Responsible Banking Officer. The Senior Manager will be responsible for managing and implementing compliance risk strategies, policies, and procedures for the Fair and Responsible Banking Program (FRB) analysis oversight and risk reviews.

Analysis and results will be leveraged to provide effective challenge on risk taking activity as it pertains to Fair and Responsible Banking Risk (focused on Fair Lending and UDAAP) to ensure adherence to regulatory requirements and mitigate potential risks.

What You'll Do

• Collaborate with cross-functional teams to assess compliance risks and provide expert guidance and advise associated with business activities, new products, services, and business partnerships ensuring adherence to internal policies and external regulations.
• Conduct regular compliance risk assessments and audits to identify potential areas of non-compliance and develop appropriate action plans.
• Stay up-to-date with changes in laws, regulations, and industry standards relevant to the organization's operations and proactively communicate these changes to the relevant stakeholders.
• Monitor, prepare and present compliance risk reports to management on the effectiveness of the compliance program, highlighting key findings, emerging risks or issues to senior management and areas for improvement, and recommendations for corrective actions.
• Collaborate with internal and external stakeholders to investigate and resolve compliance-related issues, responding to inquiries and audits as required.

What you have

Minimum education, skills and experience required.

• Strong knowledge of applicable laws, regulations, and industry standards pertaining to compliance and risk management.
• Demonstrated experience in developing and implementing compliance programs.
• Excellent leadership and people management skills, with the ability to lead and motivate direct and indirect teams.
• Exceptional communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.
• Analytical mindset with the ability to identify and assess compliance risks, and develop and implement effective mitigation strategies.
• Strong problem-solving and decision-making abilities, with the capacity to navigate complex compliance issues.

Ability to understand complex business processes and develop or advise on effective risk management and monitoring programs.

Ability to perform research regarding unfamiliar topics and develop thoughtful recommendations for solutions.

Demonstrated ability and willingness to challenge and influence business and risk partners.

Excellent oral and written communications skills with the ability to present complex data in a clear, concise, user-friendly format to all levels of audience.

5+ years of experience in compliance risk management, preferably in a regulated industry or financial institution.

Strong / Proficient knowledge in ECOA (Reg B), Fair Lending, and UDAAP.

Must have excellent organizational and project management skills with strong attention to detail.

Preferred education, skills, and experience.

• Bachelor's degree in business, finance, economics, law, or a related field.
• Certifications in regulatory, audit, or risk management disciplines.

The Americans with Disabilities Act

Feeling your best helps you do your best :

Our benefits take care of the whole you so you can build your work around your life (not the other way around!).

Competitive base salaries

Bonus incentives

Generous PTO, Floating Holidays and 12 Federal Holidays observed

Support for financial-well-being and retirement 401k with employer match

Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more

Employer paid short-term / long-term disability and basic life insurance

Flexible hybrid working arrangements.

Paid parental leave and adoption reimbursement programs

Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)

Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives

Tuition Reimbursement and Family Scholarship Programs

Career development and training opportunities

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Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law.

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Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process.