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Insurance Agency Office Manager

Insurance Agency Office Manager

THE ART AGENCYPortsmouth, NH, US
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Job Description

Job Description

At The Art Agency , we are committed to providing our customers with tailored insurance solutions backed by trust and reliability. To achieve this, we invest heavily in our employees, ensuring they receive top-tier training, professional development, and opportunities for growth. Our mission is to educate our clients, identify gaps in their coverage, and provide comprehensive protection. If youre looking for a career with a company that values its team and promotes a work-life balance, this is your opportunity.

We are seeking an experienced Insurance Agency Office Manager to oversee daily operations, enhance customer service, and manage administrative tasks in a fast-paced insurance environment. This role offers a competitive salary with growth opportunities as the agency expands. Compensation includes a base salary of $50,000-60,000 based on experience. We provide continuous training, a strong lead source for sales opportunities, and a structured career pathas the agency grows, this position will lead and mentor newly hired Customer Service Representatives. If you're an organized, detail-oriented professional with a passion for leadership, apply today to join our team!

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Career Growth Opportunities

Weekends Off

Responsibilities

  • Manage incoming calls, emails, and office communications to ensure efficiency.
  • Oversee policy compliance for newly issued policies, renewals, claims processing, and policy changes.
  • Provide exceptional customer service by addressing client inquiries and resolving concerns.
  • Track office expenses, manage bookkeeping tasks, and ensure adherence to the monthly budget.
  • Oversee policy administration, premium collection, and commission payouts.

Requirements

  • Licensing : P&C Insurance license required.
  • Experience : 3+ years of insurance experience
  • Proficiency in accounting software (QuickBooks or similar) and experience with AMS360 is preferred.
  • Strong attention to detail with experience in financial record-keeping and bookkeeping.
  • Analytical mindset to assess financial data, generate reports, and identify discrepancies.
  • Excellent communication skills for client interactions via phone, email, and in-person.
  • Strong organizational skills to handle scheduling, document management, and client communications.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
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    Insurance Agency Manager • Portsmouth, NH, US

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