Job Description
Job Description
ROLE DESCRIPTION :
As an Account Representative - State Farm Agent Team Member for Jennifer Burnidge - State Farm Agent, you are vital to our daily business operations and customers success.
You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES :
- Establish customer relationships and follow up with customers, as needed.
- Focus on customer retention, getting ahead of issues before they arise.
- Conduct appointments with customers to uncover needs and ensure coverages and policies are up to date.
- Promote successful and long-lasting customer relations.
QUALIFICATIONS :
- Experience managing client relationships is preferred
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- Dedicated to customer service
- Able to anticipate customer needs
- Able to effectively relate to a customer BENEFITS :
- 401K
- 401K
- Salary plus commission / bonus
- Health benefits
- Paid time off (vacation and personal / sick days)
- Flexible hours
- Growth potential / Opportunity for advancement within my agency
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