Job Description
Job Description
Job Description
Full-time position in the NBS service center taking in-bound calls, working an 8-hour shift, Monday through Friday. Wonderful working environment with opportunity for growth.
This position is full time, hourly, and nonexempt.
Duties
- Answer and respond to incoming participant phone calls, voice mails and emails
- Must meet or exceed required level of Key Performance Indicators (KPIs) in all measured areas
- Complete other projects as assigned by Director or Supervisor
- Review and approve reimbursement claims
Qualifications
- Have strong typing and 10key skills
- Have excellent customer service skills
- Be highly motivated
- Have positive attitude
- Ability to work quickly, efficiently, and accurately
- Ability to work well within a team
- Spanish speaking useful
Education and Experience - High School Diploma or equivalent is required
Physical Requirements - This position requires the employee to be seated the majority of the work time.
Note : The statements herein are intended to describe the general nature and level of work for the designated position. The statements are not a complete list of responsibilities, duties, and skills required of personnel so classified.
Also, they do not establish a contract for employment, do not eliminate your "at will" status in anyway, and are subject to change at the discretion of National Benefit Services, LLC.
All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, gender identity or expression, affectional or sexual orientation, disability, nationality or sex.
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