A company is looking for a Senior Manager, Operations to develop and optimize company operations in a vertically integrated marketplace.
Key ResponsibilitiesFacilitate the creation of best practices, improved processes, and better reporting for stakeholders and vendorsLead a team of front-line managers and oversee the execution of initiatives through data analytics and project managementBuild dashboards to deliver operational insights and communicate performance results to executive leadershipRequired QualificationsCompletion of a 4-year bachelor's degree or equivalent experience5+ years of operations management experience with high-volume tasksStrong understanding of managing third-party BPO vendor relationshipsAdvanced skills with Excel or equivalent;
SQL preferredExperience with Zendesk strongly preferred
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