A company is looking for a Customer Experience Manager responsible for driving customer satisfaction and retention.Key Responsibilities : Lead and manage service relationships and strategies for assigned customersSupport execution of annual customer account plans and lead open enrollment presentationsCollaborate with cross-functional teams to identify business development and operational improvement opportunitiesRequired Qualifications : 3 years of benefit account management experience supporting a benefit consulting teamBachelor's degree or equivalent experienceLife & Health Producer's LicenseWorking knowledge of MS Excel, Word, and PowerPoint
Customer Experience Content Manager
A company is looking for a Customer Experience Content Manager to create and manage content for their Help Center. ...
Retail Department Manager, Customer Experience
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Deliver friendly customer service. ...
Senior Manager Customer Experience
Key Responsibilities:Establish the north star for the customer support teams and develop a unique team culture aligned with the company's overall cultureBe accountable for key agent service and satisfaction metricsProactively identify opportunities to drive team efficiency and guide the transition t...
Customer Experience Manager Part Time
We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. ...
Customer Success Manager Experiences
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Customer Experience Manager - Victoria's Secret - Oakland - Troy, MI
A Victoria’s Secret & Co Customer Experience Manager . The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports op...
Market Research Manager, Customer Experience
The Customer Experience (CX) Service Line helps our clients listen to the voice of their customers and make operational and strategic decisions to drive customer loyalty, retention and growth. We do this by surveying customers across numerous transactional touchpoints (customer service, billing, pro...
Retail Department Manager, Customer Experience
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Deliver friendly customer service. ...
Customer Experience Manager
The Customer Experience Manager (CEM) is responsible to “Wow the Customer”, front end operations, cash management, cleanliness, safety and driving sales. This means that you not only deliver in your role as the Customer Experience Manager, but you also model leadership behaviors and deliver as a man...
Customer Success Manager - Public Sector (State and Local)
Sales is responsible for acquiring new customers and Customer Success partners with Sales to nurture and grow those customers into "lifelong OneStream customers. The Customer Success Manager (CSM) is at the center of our mission statement to make every customer a reference and success. In this role,...