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Title Associate Customer Service Representative Role Type 12 month Contract Pay 19.73HR Please note training will be onsite from day one, 700 to 330 and then will be remote work from 830 to 500- Monday- Friday Location Denver, CO How to Apply Send resume in MS word format to Ruben Martinez at mailto or Reginald Dykes at Reference JOB 189925 Job Description Responsibilities Support customers with inquiries on financial products and services.
Identify ways to improve customer experience within established procedures. Perform routine customer support tasks by responding to and resolving customer inquiries and complaints.
Receive direction from customer service supervisor. Escalate questions and issues to more experienced representatives. Interact with immediate customer service team as well as internal and external customers on incoming questions and concerns.
Handle Wire Transactions initial wires and cases and wire issues Required Qualifications 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education.
Strategic Staffing Solutions is recruiting for a Fortune 500 Company and YOU could be their next hire! The S3 Difference The global mission of S3 is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities.
The four pillars of our company are to Set the bar high for what a company should do Create jobs Offer people an opportunity to succeed and change their station in life Improve the communities where we live and work through volunteering and charitable giving As an S3 employee, yoursquore eligible for a full benefits package that may include Medical Insurance Dental Insurance Vision Insurance 401(k) Plan Vacation Package Life Disability Insurance Plans Flexible Spending Accounts Tuition Reimbursement
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