Compass Group, North America Director of Dining Services Newington, Connecticut Apply Now
Morrison Living is hiring immediately for a Director of Dining Services position.
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Location : Southington, CT
Requirement : Senior Living
Pay Range : $70,000 - $75,000
15% Bonus Eligible
WHAT'S IN IT FOR YOU : A fun work environment, robust benefits package, great team members, and a career with one of the top hospitality companies in the nation.
You'll work with a talented and supportive team that makes a real impact in the lives of those we serve.
YOU'D MAKE A GREAT ADDITION TO OUR TEAM : Our culinary team is the core of our business. If you enjoy creating memorable experiences and are passionate about hospitality and culinary excellence, you will be a great addition to the Morrison Living team!
Job Summary :
The Director of Dining Services is the strategic business leader of the community’s food and beverage / culinary operation ensuring resident and client satisfaction by providing a consistently high-quality product and best-in-class hospitality, while also meeting financial goals and driving a positive work environment.
You will oversee the development and implementation of departmental strategies and ensure implementation of the Compass Community Living’s service strategy as well as be the face of the company.
Leading Food & Beverage Operation :
- Develop and implement overall operating strategy that is aligned with the Compass Community Living and client business strategy.
- Must have an entrepreneurial approach and take full ownership of driving desired outcomes.
- Ability to quickly evaluate personnel, operations, and culinary situations and make appropriate recommendations.
- Maintain a professional and positive demeanor with a high level of resilience during stressful periods.
- Perform daily walk-through to ensure compliance with Department of Health regulations.
- Directs and conducts safety, sanitation, and maintenance programs.
- Ensures that regular communication occurs in all areas of food and beverage.
- Advise and update the executives, supervisors, co-workers, and subordinates on relevant information.
Business and Financial Competence :
- Understanding market dynamics and important aspects of Compass Community Living’s business.
- Capability to recognize and understand P&L drivers for the purpose of analyzing and evaluating results.
- Develops overall budget and operates the account in accordance with the approved budget.
- Coaches and supports team to optimally manage wages, food & beverage cost, and controllable expenses.
- Reviews financial reports and statements to determine account performance against budget.
Ensuring Exceptional Customer Service :
- Understand the client’s business model to prioritize what is most important to their residents.
- Be visible within the community to build and maintain excellent relationships.
- Review resident satisfaction results and identify areas of improvement.
- Improves service by communicating and assisting individuals to understand resident needs.
- Stays aware of market trends and introduces new food and beverage products.
Team Building & Management :
- Regularly lead team member meetings.
- Create a positive work environment by serving as a role model.
- Establishes goals including performance goals, budget goals, team goals, etc.
- Solicits employee feedback and reviews employee satisfaction results.
- Identifies the developmental needs of others and provides feedback and training.
Preferred Qualifications :
- B.S. Degree in Food Services Technology / Management or related field; or A.A. Degree plus four years of directly related experience preferred.
- Five to seven years of direct foodservice operational management experience.
- Strong knowledge of food and catering trends with a focus on quality.
- Previous P&L accountability or contract-managed service experience is desirable.
- Strong supervisory, leadership, management, and coaching skills.
BENEFITS FOR OUR TEAM MEMBERS :
Full-time and part-time positions offer various benefits including Retirement Plan, Health and Wellness Programs, and more.
Full-time positions also offer Medical, Dental, Vision, and other benefits.
Morrison Living is a member of Compass Group. Compass Group is an equal opportunity employer.
Qualified candidates must be able to perform the essential functions of this position satisfactorily. This job post is not necessarily an exhaustive list of all essential responsibilities.
Applications are accepted on an ongoing basis.
Morrison Living maintains a drug-free workplace.
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