Company Description
Endless Health is the first company to build full-loop health support for heart and metabolic health to a working-age population, both direct-to-consumers, recommended by physicians, and through partnerships with major employers.
We call the people we test 'community members' and never 'patients.' We provide at-home testing for key blood biomarkers and progress tracking for sustainable lifestyle changes that reduce cardiovascular disease risks.
Our mission is to offer comprehensive health solutions that improve overall well-being.
Role Description
This is a full-time position for a Customer Success Associate at Endless Health, located in the Austin, Texas Metropolitan Area with some remote work flexibility.
The role involves engaging with current and potential customers, providing support, ensuring customer satisfaction, leading a consultative sales process, and focusing on customer retention by analyzing where we can provide the best support.
We are especially interested in big-hearted, passionate, and ambitious folks who can drive sales through high-integrity relationship building.
Individuals who are personally motivated by the mission of lowering the suffering caused by chronic diseases, especially heart and metabolic disease, will excel in our mission-driven team.
At Endless Health, every sale you make will also mean another life we are helping guard and extend.
Qualifications
- Customer Engagement and Customer Support skills
- Analytical Skills for data interpretation and problem-solving
- Experience in Customer Satisfaction and Customer Retention strategies
- Excellent communication and interpersonal skills
- Ability to work both independently and in a team
- Knowledge of health and wellness industry is a plus
- Knowledge of biochemistry and clinical chemistry laboratory testing is a plus
- Bachelor’s degree in a relevant field (ideally a STEM field)
Customer Success Associate
A company is looking for a Customer Success Associate to support client campaign activities within the Account Management team. ...
Senior Customer Success Associate
Job responsibilities * Execute product adoption, expansion, and retention activities to support a healthy customer base * Attends and participates in regular account meetings while keeping thorough notes to ensure accountability for customers Investigates and resolves customer is...
Associate Customer Success Manager
A company is looking for an Associate Customer Success Manager. ...
Associate Customer Success Manager - TELUS Health (US REMOTE)
As an Associate Customer Success Manager you would play a crucial role in managing a dedicated group of clients. By delivering exceptional customer service, offering consultative support, and skillfully negotiating and renewing client contracts, you will contribute to the success of our Employee Ass...
Associate Director / Director - Customer Success - revAI _ US
We are looking for an experienced Customer Success professional to drive success for our customers in the US and drive massive value from our service. This role includes responsibilities in Customer Success (on-boarding, support, services, adoption), Account Management (advocacy, retention, strategi...
Senior Associate- Application Support & Customer Success (Flexible Hybrid)
The Application Support & Customer Success Specialist (Hybrid)role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:. ...
Customer Success Associate
In order to continue to develop deep, lasting partnerships with our customers, we are seeking a customer success associate to assist with project management, communications, and relationship management. Provide technical and product support by proactively addressing customer issues, responding effic...
Senior Associate- Application Support & Customer Success (Flexible Hybrid)
The Application Support & Customer Success Specialist (Hybrid)role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:. SF Collateral Risk- Product Management- Senior Associate REF13242V. ...
Customer Success Associate (Entry-Level) (J13067)
They are looking for a highly motivated individual to join the company as a customer success associate. Learn about the company marketplace to best meet customer needs. Manage customer accounts and develop relationships to best sell the company's services. Tailored focused training designed for your...
Associate Customer Success Manager- TOLA Region
The Associate Customer Success Manager is responsible for complementing Okta’s innovations, standard methodologies and capabilities with our valued customers’ business objectives and priorities thereby driving higher business value and executive alignment between Okta and our Enterprise customers. Y...