System Engineer (SACOP)

By Light is supporting the Managed Information Technology Service (MITS) Enterprise Support Managed Services effort for the United States Transportation Command (USTRANSCOM).The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command’s infrastructure, systems, and applications. This support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6).

Position Overview

The successful candidate will system engineering work to maintain, configure, and reliably operate network servers, server virtualization systems, laptops, desktops, VDI, and supporting software / hardware.

This position is onsite Monday through Friday, normal business hours. However, employee may be required to provide after-hours and weekend support during planned or emergency events.

Responsibilities

Managing and monitoring all installed systems and infrastructure

Installing, configuring, testing, and maintaining operating systems, application software and system management tools

Proactively ensure the highest levels of systems and infrastructure availability

Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes

Maintain security, backup, and redundancy strategies

Participate in the design of information and operational support systems

Provide 2nd and 3rd level support

Liaise with vendors and other IT personnel for problem resolution

System vulnerability remediation and reporting.

System configuration and compliance

Proven working experience in installing, configuring, and troubleshooting Windows based environments.

Conduct high-level root-cause analysis of service interruptions and establish preventative measures.

Required Experience / Qualifications

Ten (10) years or more experience

BA / BS

One of these IAT Level II certifications : CompTIA Security + CE, CECCNA-Security, CySA+

• , GICSP, GSEC, CND, SSCP

A Computing Environment (CE) certification or certificate for the technical area of responsibility in either Network support / defense (e.g., Splunk, Cisco, McAfee, etc.) OR (e.g., Microsoft, Linux, Solaris, etc.)

Must possess competencies in installation, service design, and support in an environment that uses Microsoft Windows Server 2012 / 2016.

Experience with Azure or AWS Cloud Environments.

Experience with Linux.

Experience with production environments.

Must be able to work independently and as part of a team.

Must be available to participate in on-call work on a reoccurring basis.

Solid troubleshooting skills and demonstrated ability of end-to-end problem management and ownership.

Excellent written and oral communication skills.

Working knowledge of authentication functions and protocols such as LDAP, Kerberos, and Active Directory.

Conceptual knowledge of Storage systems (SAN / NAS).

Preferred Experience / Qualifications

MA / MS

DoD TS / SCI clearance

ITILv4 Foundations certification

One of the IAM Level II certifications : CAP, CASP+ CE, CISM, CISSP (or Associate), GSLC, CCISO, HCISPP

Any of the following IT certifications are also desirable for this position : MCP, CompTIA A+ / Network+ / Security+, AWS, Azure.

Special Requirements / Security Clearance

DoD Secret clearance or higher

By Light recognizes that our strength is our people. We support every employee as an individual to build strong teams across the enterprise. Our benefit package includes :

Medical, Dental & Vision Coverage

Wellness Program

401(k) Matching

Disability (Short Term & Long Term)

Employee Assistance Program

Life Insurance

Education & Training

Generous Leave Policy (11 Federal Holidays, PTO, and Military Leave)

By Light is an Equal Opportunity and Affirmative Action Employer. All qualified candidates will receive consideration regardless of gender, race, veteran status, disability, and any other protected class in accordance with federal, state and local laws.