Director of Security

Job Description

Job Description

Description : Job Summary

Plans, directs and coordinates activities relating to the protection and security of company assets, employees, guests and others on site of the hotel. Ensures that established safety and compliance goals and objectives are accomplished in a timely manner. Advises, makes recommendations, assists in the implementation and monitoring of security policies, procedures and programs; complies with federal, state and local legal regulations; and exercises independent judgment in the course of carrying out overall

responsibilities and other activities as assigned.

Job Responsibilities

• Approach all encounters with guests and employees in a friendly, service oriented manner.
• Maintain high standards of personal appearance and grooming per brand / management standards.
• Comply with Marriott and Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Maintain a friendly and warm demeanor at all times.
• Plans, examines, analyzes, evaluates and supervises hotel security operations.
• Prepares reports and records for management team and compliance.
• Evaluates current procedures, activities and functions relative to security for the property, team members, and guests.
• Assists guest with problems with hotel services, and responds to guest complaints or emergencies in a timely manner.
• Oversee Programs such as Crime Prevention, Loss Prevention, Safety Awareness, and Lost & Found, as needed.
• Strategically plan all executive protection for VIP visits.
• Responsible for maintaining thorough knowledge of the law and local police ordinances.
• Keep training manuals, such as Safety, Bomb Threat and Emergency, up to date.
• Act as Manager on Duty for the hotel.
• Conduct safety and security inspections weekly and as necessary.
• Comply with certification requirements as applicable for position to include : Alcohol Awareness, CPR, First Aid, local security licenses.
• Prepares periodic budget estimate and reports, as needed.
• Reviews financial reports to ensure security operation efficiency and quality control.
• Develops preventative security programs; including the supervision of security personnel.
• Performs audits of security related performance and conducts physical surveys of premise security, including security equipment condition.
• Conducts, supervises and prepares reports relating to internal investigations of any losses or violations of hotel regulations, policies and procedures.
• Develops, implements and manages security training for security team, hotel managers, and overall staff.
• Assists in preparation of emergency management and contingency planning.
• Serves as the hotel liaison with public law enforcement, fire and other agencies as it relates to security at the hotel.
• Works closely with Human Resources in recruitment, selections, transfers, promotions and discipline or dismissal measures of security staff.
• Provides work directives; resolves problems; sets deadlines to ensure completion of operational security functions.
• Maintains oversight of safety and security systems and resources, including radios, hotel keys, camera systems, badge access, etc.
• Use proper two-way radio etiquette at all times when communicating with other employees.
• Attend meetings as required by management.
• Perform any other duties as requested by management.

Requirements : Requirements