Product Owner or Senior Product Owner - Mobile Apps

Zurich North America is currently hiring a Product Owner (Mobile Apps) and this person will work in a hybrid schedule at our Schaumburg, IL HQ.

As a Digital Product Manager, you will :

Strategically drive the development, market launch, and continual support and improvement of the company’s products, channels and features.

The product manager must be comfortable in the eye of the UX, TECH and Business storm. Equally importantly they must foster a genuine empathy for users that ensures we are making measurable health improvements to the lives of our userbase.

Celebrate their wins. Support them on their journey.

This role will be filled at either the Product Owner or Sr Product Owner level. The hiring manager will determine the appropriate level based upon the selected applicant’s experience and skill set relative to the qualifications listed for this position.

Responsibilities :

• Develop, deliver, and maintain a complete product specification, including cross functional business requirements.
• Engage with business, tech and UX to drive a user-centered product development approach that starts with why?
• Conduct product and market evaluations by keeping up to date with changes and developments in the market.
• Elicit feedback from users, customers and clients to ensure we are solving for real market problems and adjust the roadmap accordingly.
• Plan and execute the product roadmap along with the delivery manager.
• Ask questions find solutions.
• Drive the product funnel to ensure all business stakeholders are onboard with the solution. Cultivate a co-creation environment with the rest of the business.
• Identify, own and maintain relevant risk, legal and compliance requirements to ensure GREEN market launches across the globe.
• Work with the head of product on developing solutions that live as much in the product as out of the product solutions aren’t always about adding another feature.
• Impact analysis on product systems (data, rewards, operational load, cost of sale)
• Set feature and product KPIs that balance growth, revenue and human impact.

Level 1

Basic Qualifications :

• Bachelors Degree and 6 or more years of experience in the IT area OR
• High School Diploma or Equivalent and 8 or more years of experience in the IT area OR
• Zurich Certified Insurance Apprentice including an Associate Degree and 6 or more years of experience in the IT area AND
• 4 or more years maintaining IT hardware and software
• Experience with IT architecture and infrastructure

Preferred Qualifications :

• 5 years’ experience in IT product management
• Ideally has experience as a product manager in digital product development preference to products in the health and wellness space.
• Outstanding written and verbal communications skills with the ability to communicate complex pain points and their solutions to different audiences.
• Experience in working with multiple business stakeholders.
• Relevant honors or master’s degree
• Strong appreciation for design
• Understands how to tell a narrative an appreciation for narrative.
• Creative thinking that leads to strategic impact execution of the strategy must be part of the tactical plan. A Get it done way of working.
• Individual that is results driven
• Technology innovation minded
• Strong problem solving and analytical skills

Level 2

Basic Qualifications :

• Bachelors Degree in Business Administration or Information Technology or Marketing in the area AND
• 7 or more years of software product management or product development experience.
• 5 or more years of experience in software development defining desktop and web based applications
• Experience with Microsoft Office, Microsoft Project and Visio OR
• High School Diploma or equivalent and 9 years of experience in software product management or product development area OR
• Zurich Certified Insurance Apprentice, including Associate Degree and 7 or more years' experience in the product management or product development area

Preferred Qualifications :

• 5 years’ experience in IT product management
• Ideally has experience as a product manager in digital product development preference to products in the health and wellness space.
• Outstanding written and verbal communications skills with the ability to communicate complex pain points and their solutions to different audiences.
• Experience in working with multiple business stakeholders.
• Relevant honors or master’s degree
• Strong appreciation for design
• Understands how to tell a narrative an appreciation for narrative.
• Creative thinking that leads to strategic impact execution of the strategy must be part of the tactical plan. A Get it done way of working.
• Individual that is results driven
• Technology innovation minded
• Strong problem solving and analytical skills

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ().